Problems · by component
2017 Jeep Cherokee electronic stability control (esc) problems
42 owner complaints to NHTSA about the 2017 Jeep Cherokee cite electronic stability control (esc), 3% of all 1,338 complaints for this model year.
Complaints
42
3% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
What owners say about the electronic stability control (esc)
Verbatim from NHTSA complaints, newest first
“WHILE DRIVING DOWN D RTHE HIGHWAY MY JEEP SHUT OFF MID MOTION, MY DAUGHTER AND I WERE IN THE MIDDLE OF A 4 WAY. WE COSTED TO SIDE OF ROAD I CRANKED IT 5-6 TIMES THEN IT STARTED . WHEN MY CHEROKEE STOPED THE DASH READ SHIFT TO PARK THEN SELECT A GEAR. THE NEXT TIME IT DIED AGAIN IN THE MIDDLE OF THE ROAD I WAS RUNNING 55 MPH, THE OIL LIGHT FLICKERED FOR A SPLIT SECOND AND THE CAR DIED. THE CAR LOT I BOUGHT FROM SAID THEY FOUND NO ISSUE THIS IS AN ISSUE IT IS GOING TO GET ME OR MY KIDS HURT. I HAVE NO WARNING WHEN IT WILL SHUT DOWN. THE ONLY LIGHTS THAT COME ON IS THE SHIFT INTO PARK PRESS BRAKE SELECT GEAR. IT IS TERRIFYING I USE THIS JEEP CHEROKEE TO TRANSPORT MY KIDS. IT IS HAPPENING MORE FREQUENTLY.”
“WHILE DRIVING MY JEEP A WARNING POPPED ON THE DASH STATING TO SERVICE SHIFTER. MY CAR DECIDED TO HAVE THE BRAKES LOCK UP AND DASH SHOWED CAR WAS IN PARK WHILE THE SHIFTER CLEARLY SHOWED IT WAS IN DRIVE. THANK GOD I WAS NOT GOING MORE THAN 15MPH WHEN THIS HAPPENED AS WE HAD JUST PULLED OUT OF THE DRIVEWAY AND STARTED TO ACCELERATE. MY 5 YEAR OLD WAS IN THE CAR WITH ME. WE OR SOMEONE ELSE COULD HAVE BEEN SERIOUSLY HURT!”
“SERVICE SHIFTER LIGHT COMES ON AND ALL SHIFT GEARS (PARK, NEUTRAL, REVERSE,DRIVE ) LIGHT UP IN RED AFTER DRIVING ON MOUNTAIN ROAD. PULLED TO SIDE AND TURNED CAR OFF. RESET LIGHT BUT CAME ON AGAIN 20 MIN LATER . APPARENTLY KNOWN ISSUE WITH JEEPS.”
“SERVICE SHIFTER WARNING APPEARS AND ALL RED LIGHTS APPEAR ON THE SHIFTER. TODAY WHILE DRIVING THE MESSAGE POPPED UP AND MY CAR SHUT OFF WHILE DRIVING. I WAS TRYING TO STOP AT A STOP SIGN WHEN THIS HAPPENED. *TR”
“THE SERVICE SHIFTER HAS COME ON MULTIPLE TIMES LATELY AND IT REQUIRES ME TO SHUT THE CAR DOWN COMPLETELY. ONCE RESTARTED THE CAR RUNS PERFECTLY UNTIL ABOUT ANOTHER 300 MILES OR SO AND THE SERVICE LIGHT COMES BACK ON. RECENTLY MY CAR WILL SHOW SERVICE SHIFTER THEN IT JUST SHUTS DOWN COMPLETELY IN THE MIDDLE OF DRIVING EXTREMELY DANGEROUS. I'VE BEEN SEEING MORE AND MORE PEOPLE HAVING THIS PROBLEM WITH THIS YEAR MAKE AND MODEL AND IT SHOULD DEFINITELY BE SOMETHING THEY INVESTIGATE AND RECALL IT'S EXTREMELY DANGEROUS TO JUST BE DRIVING AND YOUR CAR DECIDES TO SHUT OFF. *TR”
“SHIFTER SERVICE WARNING LIGHT HAS CAME ON AT 48,000 MILES AND GOES OFF WHEN I RESTART MY VEHICLE BUT HAS CAME BACK ON REPEATEDLY AFTERWARDS. IT ONLY HAPPENS AFTER I'M DRIVING FOR ABOUT 10 MINS AND WHEN I PUT MY JEEP IN PARK AND THE WARNING LIGHT COMES ON AND ALL OF THE SHIFTER LIGHTS TURN RED.”
Showing 6 of 42 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.