2012 Jeep Compass air bags problems

“- The passenger headrest of my 2012 Jeep Compass Limited deployed while the car was in motion on the highway with no reason to deploy. Yes, the component is available for inspection. - This created a distraction to the driver that could have resulted in an accident and also could have injured the passenger. - The dealer mentioned that the issue has happened to other cars, but in my case they could not help me because my car is not under warranty. They told me they could not assist and requested I call Jeep Customer Care. - Jeep Customer Care replied ""We have review the information on your case and sadly found that we are unable to offer any assistance with the head restraint repair." - The vehicle component has not been inspected. - No warning lights, messages or symptoms of the problem”

“HELLO I WENT TO DEALER TO FIX SAFETY RECALL S61 IN 04/16/19 NEXT WEEK SHOW ME LIGHT AIRBAG PROBLEM SO THEY TOLD ME TO CHECK THIS PROBLEM THEY CHARGE FEE FOR CHECK IN SO I REFUSE TO CHECK IT COST TO MUCH FOR ME SO I DRIVING TO HOME AND I DRIVING ALL YEAR WITH THIS AIR BAG LIGHT AND TODAY 4/16/2020 I WENT DEALER WHERE WAS RECALL DONE BEFORE AND ASK AGAIN IF THEY FIX THIS LIGHT BUT THEY TOLD ME THEY CHARGE FOR INSPECTION THAT LIGHT I THINK THAT RECALL MAKE ME MORE PROBLEM THEN DO GOOD FOR MY CAR I THINK THAT RECALL CAUSE THAT PROBLEM.WHAT I CAN DO WITH THIS CAR?? *TR”

“TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING 45 MPH DROVE OVER BLACK ICE AND LOSS CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO AN EMBANKMENT, ROLLED OVER TWICE AND CRASHED INTO ANOTHER EMBANKMENT THAT BROUGHT THE VEHICLE TO A STOP. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED HOWEVER THE FRONTAL AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND WAS TAKEN TO THE HOSPITAL FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE INSURANCE DEEMED VEHICLE A TOTAL LOSS AND REFERRED THE CONTACT TO NHTSA. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 89,000. *DT *JB”

“THE AIRBAG SENOR LIGHT KEPT POPPING ON AND OFF FOR APPROXIMATELY A WEEK OR TWO. THE DEALERSHIP REPORTED THE FRONT PASSENGER IMPACT SENSOR AND OCCUPANT RESTRAINT CONTROL MODULE NEEDED REPLACED. THE VEHICLE HAD NOT BEEN INVOLVED IN A CRASH AS OF LATE NOR ANY DAMAGE AND HAS BEEN IN PERFECT WORKING ORDER UNTIL THIS INCIDENT OF THE AIRBAG LIGHT.”

“TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V233000 (AIR BAGS, SEAT BELTS, ELECTRICAL SYSTEM) AND 16V668000 (SEAT BELTS, AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JAMES SERENITY GREENVILLE (3064 US-82, GREENVILLE, MS 38703, (662) 332-7231) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.”

“NHTSA RECALL # 16V-668 ON MY 2012 JEEP COMPASS IS STILL INCOMPLETE. THE MANUFACTURER STILL ADVISES THERE IS NO REMEDY, EVEN THOUGH IT HAS ALMOST BEEN A YEAR SINCE THE RECALL WAS ISSUED. I AM TRYING TO TRADE THIS VEHICLE IN AND THE DEALERSHIP IS TELLING ME THEY CAN'T ACCEPT A 2012 EXCELLENT CONDITION JEEP COMPASS WITH 54,000 MILES ON IT, BECAUSE OF A RECALL THAT CAN'T BE FIXED. THEREFORE, I AM BEING PENALIZED FOR SOMETHING THAT IS COMPLETELY OUT OF MY CONTROL AND IS THE FULL RESPONSIBILITY OF THE MANUFACTURER.”