Problems · by component

2018 Jeep Grand Cherokee Trackhawk service brakes problems

25 owner complaints to NHTSA about the 2018 Jeep Grand Cherokee Trackhawk cite service brakes, 4% of all 685 complaints for this model year.

Complaints
25
4% of all complaints
Crashes
8
Reported by owners
Fires
0
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the service brakes

Verbatim from NHTSA complaints, newest first
“I purchased a 2018 Jeep Grand Cherokee on [XXX] unaware that the vehicle was subject to a federal safety recall and stop-sale order. The recall (NHTSA 24V-838 / Manufacturer 94B) was issued on November 7, 2024, for a defect in the ABS control module that may disable the Anti-lock Braking System (ABS), Electronic Stability Control (ESC), and cause unintended vehicle movement even while stationary. A stop-sale order (VIR 2024-11-14) was issued by Stellantis on November 14, 2024, prohibiting the sale or delivery of affected vehicles until repaired. Despite this, the dealership sold me the vehicle while the recall was still open and unrepaired. In the months following my purchase, I began experiencing issues with the Electronic Throttle Control (ETC). On June 15, 2025, I paid $770 out-of-pocket for ETC sensor repairs after a loss of throttle response. The vehicle has not yet been inspected by the manufacturer, but this defect may be linked to the broader electronic issues cited in the recall. No warning lights appeared in advance. I have been driving this vehicle daily without knowing it could malfunction in a way that puts myself and others at risk. I only learned…”
Owner complaint to NHTSAFiled Jun 23, 2025Electrical system, Vehicle speed control, Service brakesODI 11668509
“Recall number 24V-838. My vehicle currently has a temporary tag/registration as it has not passed state-required safety inspection, directly related to the reason for the recall, a faulty HCU/ABS module. With this temporary tag expiring soon and no remedy for the recall, I will not be able to use my vehicle. I will not be able to get to work and home, I am not able to go grocery shopping, and the many other errands I take care of each week. In the meantime, my vehicle remains parked and unused. A vehicle that it is not used does fall apart. If there is no projection for finding a remedy, for how long is my vehicle going to be parked and not used? The lack of a remedy for this recall has become very real in my world. This is extremely frustrating because I love my Jeep, I truly do. Please advise when do you expect to have a remedy for this recall.”
Owner complaint to NHTSAFiled Mar 16, 2025Service brakesODI 11648593
“All-wheel drive is no longer working due to messages stating "service anti-lock brake system," "service air suspension immediately," and check engine light. All lights and cautionary messages came on at the exact same moment while coming out of park over a year ago. I have had the vehicle repaired twice, and the dealership says, "It is a wiring issue," but within a month after being repaired each time, the messages and issues begin happening again.”
Owner complaint to NHTSAFiled Dec 6, 2024Suspension, Electrical system, Service brakesODI 11629215
“While driving, all the light on the dashboard come on. When this happens the speedometer is not working the windshield wipers come on. The emergency brake light is on, the car shifts out of gear and the turning signals don't work and the hazard lights won't work. This is all happening at the same time. I'm unable to inform people on the road that I'm in distress because my hazard light won't work I don't know how fast or slow I'm going. I can't inform the people on the road that I want to change lanes. Then after a while all the lights on the dashboard would go out and the check engine light would remain on for maybe two days and than go out. This problem has been going on since January I have paid thousands of dollars attempting to get this problem fixed. My car has been back and forth to the same Chrysler central Ave dealership where I purchased my 2018 jeep grand Cherokee to which I'm still paying for.”
Owner complaint to NHTSAFiled Jul 25, 2024Electrical system, Vehicle speed control, Service brakesODI 11604625
“All three brake lights stayed illuminated during car operation regardless of brake pedal pressed. I was able to shift and start my car without pressing the brake putting my family and other pedestrians at risk of being run over if the car shifted out of park unexpectedly. Also no warning lights were on at all, so I drove on the road with my brake lights illuminated increasing risk for injury or death in a crash. It turns out the part is a hydraulic control unit. It was reading 120psi when the pedal wasn’t even pressed. This was replaced by an independent shop and fixed the issue. I found out that there was a recall done on 2011-2022 Jeep Grand Cherokees. This recall was “Equipment Safety Recall 21A NHTSA 23E-019”. This recall calls out this exact problem for our exact model and the exact part replaced. My vehicle did not qualify for this recall for some reason which does not make sense because of the following information. The Julian date range for the failed part is 8166-9106. The part pulled out of my vehicle has a Julian date of 8228. I am more than willing to provide photos and any documentation showing this repairs high cost and that it was done. There…”
Owner complaint to NHTSAFiled Dec 4, 2023Electrical system, Exterior lighting, Service brakesODI 11558455
“THE WORSE THING THAT HAS HAPPENED IS I STARTED MY CAR WITH MY GRANDBABY IN HER CARSEAT, I HOPPED OUT TO LOCK MY HOUSE DOOR AND THE CAR WENT INTO REVERSE AND RAN INTO BARBWIRE FENCE, THIS HAS HAPPENED TWICE. A TOTAL OF 3 TIMES MY CAR HAS SLAMMED ON THE BRACKS WHILE BACKING OUT OF THE DRIVE WAY BARLEY MOVING IT ALMOST GAVE ME WHIPLASH. MY RADIO JUMPS AROUND CHANNELS, I HAVE REPORTED IN THE PAST BUT HAS GOTTEN WORSE AND STARTED TURNING ON THE HEATER ON HIGH AND I CANT STOP IT.”
Owner complaint to NHTSAFiled May 8, 2023Unknown or other, Service brakes, Forward collision avoidanceCrash reportedODI 11520963

Showing 6 of 25 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.