Problems · by component

1996 Jeep Grand Cherokee structure problems

121 owner complaints to NHTSA about the 1996 Jeep Grand Cherokee cite structure, 9% of all 1,342 complaints for this model year.

Complaints
121
9% of all complaints
Crashes
1
Reported by owners
Fires
1
Reported by owners
Injuries
3
Reported by owners
01 —Owner reports

What owners say about the structure

Verbatim from NHTSA complaints, newest first
“TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHOOK UNCONTROLLABLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 450,000. UPDATED 12/01/16*LJ”
Owner complaint to NHTSAFiled Sep 20, 2016Suspension, StructureODI 10908127
“1996 JEEP GRAND CHEROKEE. CONSUMER SEEKS REIMBURSEMENT FOR TRAILER HITCH INSTALLATION RECALL NOTICE. CONSUMER HAS ANOTHER VEHICLE COMPLAINT IN ARTEMIS. *SMD CHRYSLER CLAIMED THE CONSUMER WAS NOT ENTITLED TO REIMBURSEMENT, BECAUSE A MOPAR HITCH WAS NOT INSTALLED ON THE VEHICLE. BUT INSTEAD, THE CONSUMER HAD U-HAUL INSTALL A HEAVY DUTY HITCH AFTER BEING INFORMED BY CHRSYLER HE WOULD BE REIMBURSED. *JB”
Owner complaint to NHTSAFiled May 19, 2016Fuel system, gasoline, StructureODI 10869922
“SEVERE RUST ALL OVER THE BODY BUT ESPECIALLY ON THE FRAME. HAVE HAD MULTIPLE COMPONENTS FAIL AND CRACK, NOW TAKING IN WATER THROUGH CORNERS OF THE ROOF THROUGH RUST HOLES. PASSENGER SIDE OF FRAME LIKELY TO SEVER UNDER FURTHER DRIVING. RUST ON THE BRACKETS HOLDING THE FUEL TANK TO THE VEHICLE CREATED A HOLE IN THE FUEL TANK. PART WAS REPLACED, NO PICTURE.”
Owner complaint to NHTSAFiled Dec 16, 2015StructureODI 10810825
“TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. WHILE HAVING THE VEHICLE SERVICED BY AN INDEPENDENT MECHANIC, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE FRAME WAS EXHIBITING RUST. THE INDEPENDENT MECHANIC CONFIRMED THAT THERE WAS RUST ON THE FRAME AND STATED THAT IT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 174,000.”
Owner complaint to NHTSAFiled Aug 3, 2015StructureODI 10745758
“1996 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE REAR STRUCTURE REINFORCEMENT RECALL NOTICE. *SMD RECALL # 13V252000. *JB MA 09/22 UPDATED 01/04/16.*JB”
Owner complaint to NHTSAFiled Jul 22, 2015Fuel system, gasoline, StructureODI 10735222
“TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.”
Owner complaint to NHTSAFiled Apr 21, 2015Structure, Fuel/propulsion systemODI 10711923

Showing 6 of 121 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 27, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.