Problems · by component

1997 Jeep Grand Cherokee structure problems

66 owner complaints to NHTSA about the 1997 Jeep Grand Cherokee cite structure, 5% of all 1,380 complaints for this model year.

Complaints
66
5% of all complaints
Crashes
3
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the structure

Verbatim from NHTSA complaints, newest first
“MY DEALERSHIP WOULD NOT ADDRESS RECALL N45 WITHOUT CHARGING ME TO FIX SOME CORROSION DAMAGE. N45 IS A SAFETY RECALL. THERE'S LITERALLY NO REASON WHY FCA SHOULDN'T PAY TO FIX THE VEHICLE TO MAKE IT SAFE AGAIN.”
Owner complaint to NHTSAFiled Jun 2, 2016StructureODI 10872163
“TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH AND HAULING A TRAILER, THE TOW HITCH FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE HITCH NEEDED TO THE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY INSPECTED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. .....UPDATED 01/27/16 *BF *JS”
Owner complaint to NHTSAFiled Oct 29, 2015Structure, Fuel/propulsion systemODI 10786919
“TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VEHICLE WAS ALSO INCLUDED IN TWO OTHER RECALLS THAT THE DEALER DID NOT MENTION FOR YEARS NOR DID THEY EXPLAIN THE REASON THE REPAIRS WERE NOT COMPLETED FOR NHTSA CAMPAIGN NUMBERS: 02V053000 (POWER TRAIN) AND 97V194000 (FUEL SYSTEM, GASOLINE). THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 12/03/15*LJ *CN”
Owner complaint to NHTSAFiled Sep 16, 2015Power train, Structure, Fuel/propulsion systemODI 10764068
“TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 11/20/15*LJ UPDATED 1/14/2016*JS *CN”
Owner complaint to NHTSAFiled Sep 14, 2015Structure, Fuel/propulsion systemODI 10763705
“TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE CONTACT FELT THAT THE RECALL REMEDY WOULD FAIL TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT IF THE VEHICLE WERE INVOLVED IN A CRASH FROM THE REAR, THE TRAILER HITCH WOULD NOT PROTECT THE FUEL TANK. THE CONTACT WAS CONCERNED FOR HIS SAFETY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.”
Owner complaint to NHTSAFiled Aug 28, 2015Structure, Fuel/propulsion systemODI 10759998
“1997 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO COMPLETE VEHICLE FRAME CORROSION RECALL. *SMD ACCORDING TO THE INVOICE, THE VEHICLE HAD FRAME CORROSION. THE FRAME BOLT WAS DISLODGE INSIDE FRAME AND THE DEALER WAS UNABLE TO REMOVE IT, TO MOUNT THE HITCH.*JB”
Owner complaint to NHTSAFiled Aug 12, 2015Fuel system, gasoline, StructureODI 10747365

Showing 6 of 66 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.