Problems · by component

1998 Jeep Grand Cherokee electrical system problems

104 owner complaints to NHTSA about the 1998 Jeep Grand Cherokee cite electrical system, 7% of all 1,429 complaints for this model year.

Complaints
104
7% of all complaints
Crashes
2
Reported by owners
Fires
5
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the electrical system

Verbatim from NHTSA complaints, newest first
“JEEP DEVELOPED COMMUNICATION ISSUES, DASH DISPLAYED "NO BUS." ONE MORNING I STARTED THE JEEP AND WENT TO SHIFT TO GEAR AND THE PASSENGER AIR BAG DEPLOYED. TOOK IT UP THE ROAD AND BACK THINKING I HAD A COMMUNICATION ISSUE TO DIAGNOSE, THE DRIVERS AIR BAG DEPLOYED TURNING ON MY ROAD. SEEMED TO HAPPEN WHEN PRESSING THE BRAKE.I LEARNED ABOUT THE RECALL CORROSION IN AIR BAG MODULE MAY LEAD TO INADVERTENT DEPLOYMENT. I DROPPED MY VEHICLE OFF TO NYE DODGE JEEP RAM IN ONEIDA NY. REPAIR ORDER WAS MADE NOV 14TH 2019. I WAS GIVEN A 1-800 NUMBER TO CALL, PLACED 4 CALLS BEFORE MY CASE WAS ESCALATED CORRECTLY. MADE NUMEROUS CALLS TO THE 800 NUMBER AND EVENTUALLY ON 12/5 MAYBE 12/6 AN INSPECTOR CAME AND INSPECTED MY VEHICLE. WITH BASICALLY NO PROGRESS AFTER A MONTH AND A HALF I PICKED UP MY VEHICLE. WITH A COUPLE MORE CALLS TO THE 800 NUMBER AND BEING TOLD WERE "ON HOLD" WITH CHRYSLERS END MY VEHICLE IS STILL NOT FIXED AND THE 800 NUMBER CALLS ALL END WITH WELL LEAVE A MESSAGE FOR WHOEVER IS IN CHARGE WITH YOUR CASE TO CALL YOU, THEY HAVE YET TO CALL GOING ON 3 WEEKS. I WAS TOLD THE AIRBAGS ARE NOT AVAILABLE FROM CHRYSLER. LOOKING FOR A SOLUTION OR TO AT LEAST GET THE MODULE…”
Owner complaint to NHTSAFiled Jan 2, 2020Electrical system, Air bagsODI 11292524
“TL* THE CONTACT OWNS A 1998 MARK III JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MAIN PCM LOCATED ON THE FIREWALL WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 191,000.”
Owner complaint to NHTSAFiled May 15, 2017Electrical systemODI 10985759
“TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE FRONT AREA OF THE VEHICLE AND THE SUSPENSION WAS UNSTABLE, THE CHECK ENGINE, MULTIPLE GAUGES, AND VARIOUS WARNING INDICATORS ILLUMINATED RANDOMLY. THE DEALER WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE IF THEY COULD INSPECT AND DIAGNOSE THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.”
Owner complaint to NHTSAFiled Feb 23, 2017Suspension, Electrical system, EngineODI 10956533
“TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ALARM ACTIVATED RANDOMLY, THE HEADLIGHTS FLASHED AND THE COMPUTER DISPLAYED THAT ALL DOORS WERE OPEN WHEN THEY WERE CLOSED. IN ADDITION, THE CONTACT MENTIONED THAT THE BRAND NEW BATTERY THAT HAD BEEN INSTALLED BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000.”
Owner complaint to NHTSAFiled Aug 26, 2016Electrical systemODI 10898880
“TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE IGNITION COILS WERE REPLACED. THE FAILURE RECURRED THE SAME DAY THE VEHICLE WAS SERVICED. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED BACK TO THE MECHANIC FOR THE SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.”
Owner complaint to NHTSAFiled Jun 2, 2016Electrical system, EngineODI 10872100
“TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME AND THE INSTRUMENT CLUSTER FAILED TO WORK DUE TO THE GAUGES NOT FUNCTIONING PROPERLY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V105000 (AIR BAGS). THE CONTACT WAS UNABLE TO PASS A VEHICLE INSPECTION DUE TO THE FAILURE. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.”
Owner complaint to NHTSAFiled Jan 7, 2016Electrical system, Air bagsODI 10818697

Showing 6 of 104 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 6, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.