Problems · by component

2021 Jeep Grand Cherokee forward collision avoidance problems

25 owner complaints to NHTSA about the 2021 Jeep Grand Cherokee cite forward collision avoidance, 6% of all 410 complaints for this model year.

Complaints
25
6% of all complaints
Crashes
4
Reported by owners
Fires
0
Reported by owners
Injuries
6
Reported by owners
01 —Owner reports

What owners say about the forward collision avoidance

Verbatim from NHTSA complaints, newest first
“I was driving north on I64, and a car in front of me suddenly stopped. Cruise control was on, but when i applied the brake, my car did not stopped, and cruise control speed up, before decreasing speed. Instead of turning off, and allowing the car to slow down. I had to swerve, causing to go off on the side of the highway, and held my foot on the brake for almost a mile, along the side of the highway, before the car came to a stop”
Owner complaint to NHTSAFiled Dec 21, 2025Vehicle speed control, Forward collision avoidanceCrash reportedODI 11706391
“Software update was pushed on or around 11/22/2024. After update front collision system warning light on dash. Doors fail to auto lock when driving off. Options to toggle front pedestrian breaking now missing that would turn off the light. Jeep Facebook groups show multiple people with same year having the same problem after software update FCA-MY24.U29.42-PROD”
Owner complaint to NHTSAFiled Dec 1, 2024Forward collision avoidanceODI 11628128
“For my 2021 Jeep Grand Cherokee, the Antilock braking system, Hydraulic control unit has failed. It is currently being repaired by the dealership, and I will request the old part so that it is available for inspection. The failure of the ABS control unit, disabled the electronic stability control, the forward collision warning system and the cruise control - and the issue appears to be directly equivalent to the current Stellantis recall for Ram 1500's of a similar year. The dealer was able to reproduce the error - and was inspected at a Jeep dealership.”
Owner complaint to NHTSAFiled Sep 9, 2024Service brakes, Forward collision avoidanceODI 11613479
“Frequently all lights go on while driving check engine goes on here and there on the highway. Loud noise when you start the car and continues for about 2 min after the car is turned off as well.. All lights went on and was unable To move the vehicle in the middle of a street. I have taken the vehicle in several times to 2 different dealers and I am told there’s nothing wrong with it. It’s a danger to my family and I for the car to continue to do these things as the car is unable to be moved..”
Owner complaint to NHTSAFiled Aug 7, 2024Steering, Lane departure, Forward collision avoidanceODI 11607006
“The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance module was not working as needed. The contact stated that the warning light illuminated and remained illuminated without any vehicles being nearby. Additionally, the light remained illuminated and failed to deactivate. The vehicle was taken to the dealer where it was diagnosed with defective wiring and that the Forward Collision Avoidance module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,000.”
Owner complaint to NHTSAFiled Mar 6, 2024Forward collision avoidanceODI 11575874
“In 2022 I attempted to back into a parallel parking space and the emergency braking system kept activating to prevent backing up. Attempted getting corrected at dealer but no trouble codes available. Was driving, slowing down to stop at about 22mph, emergency braking system kicked in, shifted into auto stick, switched back reactivated normal drive. Six months later, was at a stop sign, on green light, turned left from left lane, accelerating to approximately 25mph, suddenly emergency braking activated again, again had to use auto stick to kick out of emergency braking. Luckily car behind me was not tail gating. end of message 04:56-Fri-01/05/24”
Owner complaint to NHTSAFiled Jan 5, 2024Power train, Service brakes, Forward collision avoidanceODI 11563667

Showing 6 of 25 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.