2022 Jeep Grand Cherokee suspension problems

“This recall notice (26V-562) is the third time that Jeep has provided such a notice for precisely the same problem. On two previous occasions (24V-413 and 26V-051), the car was returned to the dealer and work was performed. Although Jeep appears to be following the guidelines for discovery and communication of a safety defect, the conclusion here is that the subject defect occurred in the design phase or in the assembly process at the factory, and, despite two recalls and the passage of at least four years, the problem has not been resolved on a reasonably timely basis. The traveling public remains at risk.”

“Our 2022 Jeep Grand Cherokee 4xe began making popping noises around the front wheel area while driving at approximately 45,000 miles. We paid a Jeep dealership to diagnose the problem. The dealership told us the control-arm bushings were worn and that the entire control-arm assembly needed replacement, with an estimated repair cost of approximately $5,500. We are concerned that a suspension component has failed prematurely at this mileage. The popping noises and diagnosed wear make us concerned about the vehicle’s safety. The dealership stated that the bumper-to-bumper warranty had expired and that the repair was not covered by the powertrain warranty. After the dealership’s diagnostic visit, a sway bar warning light also began appearing. We do not know whether this warning is related to the original problem, but it adds to our safety concerns. We subsequently took the vehicle to an independent licensed mechanic. According to that mechanic, Jeep informed him that the required parts were on backorder, creating an additional obstacle to completing the repair. While researching the symptoms, we found reports from other owners describing similar problems, along…”

“I am reporting a critical structural suspension failure and dealer safety negligence on my 2022 Jeep Grand Cherokee (30,000 miles, clean title). Sequence of Events & Safety Hazards: 1. July 7 & July 13, 2026: I brought the vehicle to the authorized Jeep dealership Suburban Chrysler Dodge Jeep Ram of Troy because a rear splash shield was hanging. The technician zip-tied it first, then completely removed the shield on July 13, claiming it was "unimportant," without diagnosing why it fell. 2. October 3, 2026: I received an official FCA recall notice regarding rear suspension safety. 3. October 5, 7, and 9, 2026: I contacted FCA Customer Care 3 separate times to report the suspension defect and safety concerns. 4. October 7, 2026 Inspection: I brought the car to the dealership for inspection per FCA guidance. The dealership diagnosed a broken right rear suspension bracket at the exact spot where the shield was removed. 5. Dealer Negligence: Despite diagnosing a snapped structural suspension bracket, the dealership repeatedly instructed me (3 to 4 times) to drive the vehicle back home with my young child inside. They only agreed to hold the vehicle after I firmly…”

“The contact owns a 2022 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, there was a grinding sound while making a turn and while driving over a speed bump. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time to for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 28,889.”

“Car back end noise. Back end raised with front end down. Car had no cushion when going over small bumps in road. Handling and steering was not normal at speed above 35. Service suspension immediately displayed. Car is 2022 with 17,302 miles. Car is at dealer now. They want lots of money to repair suspension”

“On 01/30/26, I delivered my vehicle to an authorized Jeep dealership for the third time in connection with Safety Recall 68C involving the hybrid battery system. The recall addresses a battery defect that carries risk of fire. This is the third occasion on which I have had to leave my vehicle with the dealership because the recall repair has not been successfully completed. During the most recent service appointment, the recall repair procedure failed. I was informed that the hybrid battery would require full replacement and that the vehicle could not be returned to me. The vehicle has remained at the dealership and out of service since that date. As of 02/16/26, I have not been provided with a confirmed estimated time of arrival for the replacement battery. The vehicle remains unusable pending completion of the recall repair. No loaner vehicle was provided when the vehicle was rendered inoperable due to the failed recall repair. I was therefore required to obtain a rental vehicle at my own expense in order to maintain transportation for work and daily obligations. On January 30, I received written authorization from Jeep Customer Care approving rental…”