2002 Jeep Liberty equipment problems

“MY 2002 JEEP LIBERTY, RARELY DRIVEN PAST 3 YEARS, HAS HAD TO HAVE THE IGNITION SWITCH REPLACED 3 TIMES AS OF THIS WEEK. I CAN NOT UNDERSTAND WHY YOUR DEPARTMENT ENFORCED TO REPLACE SO MANY JEEP IGNITION SWITCH'S TO NOT THINK THEY DID NOT HAVE INFERIOR PRODUCTS ON THE LIBERTY'S AS WELL. THE KEYS SLIDE RIGHT OUT OF THE IGNITION RATHER THE VEHICLE IS IN DRIVE MOTION OR PARKED, ON OR OFF, DOESN'T MATTER AND THERE ARE COMPLAINTS ALL OVER THE WEB AS TO SAME ISSUE. I UNDERSTAND THE ISSUE NEEDS TO BE REPORTED TO YOU TO MAKE OFFICIAL, HOWEVER, CHRYSLER'S LACK OF COOPERATIVENESS ALONE, I WOULD THINK ENOUGH TO BE DUE CAUSE TO UMBRELLA JEEPS OF ALL MODELS AND GET THEM ALL ENFORCED AROUND THE SAME TIME FRAME.”

“RECEIVED A REAR STRUCTURE REINFORCEMENT LETTER FROM CHRYSLER AND THE NATIONAL TRAFFIC SAFETY ADMINISTRATION STATING THAT CERTAIN 2002-2007 MODEL YEAR JEEP LIBERTY VEHICLES CONTAINS DEFECT RELATED TO MOTOR VEHICLE SAFETY. PROBLEM: THE FUEL TANK ON VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE. WHAT DEALER WILL DO: CHRYSLER INTENDS TO INSPECT YOUR VEHICLE AND INSTALL AN OEM TRAILER HITCH WHERE APPROPRIATE, FREE OF CHARGE (PARTS AND LABOR) TO BETTER MANAGE CRASH FORCES IN LOW-SPEED IMPACTS.... WHAT YOU MUST DO TO ENSURE YOUR SAFETY: ONCE YOU RECEIVE YOUR FOLLOW UP NOTICE IN THE MAIL, SIMPLY CONTACT DEALER RIGHT AWAY TO SCHEDULE A SERVICE APPOINTMENT. WE HAVE NEVER RECEIVED A FOLLOW UP NOTICE IN THE MAIL. I TOOK IT UPON MYSELF TO CALL THE DEALER AND THEY WERE NOT HELPFUL. THEY SAID THEY WERE BOOKED WITH APPOINTMENTS BUT WOULD GIVE ME A CALL BACK TO SCHEDULE A FUTURE APPOINTMENT. I NEVER RECEIVED A CALL BACK. I CALLED AGAIN AND WAS LEFT ON HOLD FOR OVER TWENTY MINUTES. I CALLED AGAIN, LEFT A MESSAGE WITH CUSTOMER SERVICE AND NEVER…”

“REAR BACK PASSENGER WINDOW WAS FIXED(REGULATOR) 2 YRS. AGO.NOW SAME PROBLEM HAS RECURRED, I CALLED THE JEEP RECALL NUMBER AND THEY TELL ME THERE IS NO RECALL FOR THE 2002 JEEP LIBERTY, I THINK THAT IS NEGLIGENCE ON THEIR PART AS A AUTO COMPANY NOT RESPECTING THAT THIS IS A WIDESPREAD PROBLEM, I AM 1 OUT OF THOUSANDS OF PEOPLE WITH THE SAME EXACT PROBLEM. WITH THE WINDOW GOING DOWN AT ANY GIVEN TIME IT POSES A PROBLEM FOR THE GLASS TO SHATTER CREATING A PROBLEM FOR WHOMEVER IS IN THE BACK SEAT. I AM VERY UPSET THAT THE DEALERSHIP WON'T ACKNOWLEDGE THIS PROBLEM, I NEED THEM TO UNDERSTAND IT IS A MECHANICAL FAULT OF THEIRS. *TR”

“I HAVE A 2002 JEEP LIBERTY AND I HAVE TO REPLACE A WINDOW REGULATOR FOR THE 5TH TIME. EVERY IN EVERY INSTANCE IT HAS BEEN THE REAR WINDOWS. IN ONE INSTANCE I WAS DRIVING DOWN THE HIGHWAY AND THE WINDOW CAME DOWN. I HAVE TWO CHILDREN IN CAR SEATS AND THE LAST THING I NEED IS FOR THEM TO THROW SOMETHING OUT OR FOR SOMETHING TO HAPPEN TO THEM B/C THE REGULATOR FAILED WHILE I'M DRIVING DOWN THE HWY. OTHER TIMES IT WAS PARKED IN THE DRIVEWAY AND WHEN I LOOKED OUT OF MY HOUSE THE REAR WINDOW WAS DOWN AGAIN. THE REGULATORS WERE JUST REPLACED ON 6-06-10 AND NOW IT IS 08-26-10. THE NEW REGULATOR DIDN'T LAST VERY LONG, HUH. AFTER ALL OF THE PROBLEMS THAT I 'VE HAD WITH THIS JEEP I WILL NEVER BUY ANOTHER ONE!! I HAVE NOTICED ON DIFFERENT ONLINE FORUMS THAT THIS SEEMS TO BE A VERY COMMON PROBLEM FOR THOUSANDS OF JEEP OWNERS. FOR SOME REASON NOBODY SEEMS TO BE ADDRESSING THIS SITUATION. WE SPEND LOTS OF MONEY ON VEHICLES AND FOR THEIR UPKEEP! THE LEAST JEEP CAN DO IS FIX THE PROBLEM OR THEY MAY HAVE A BIGGER PROBLEM AHEAD WHEN EVERYONE DECIDES TO STOP PURCHASING JEEPS. SINCE I HAVE ALREADY DECIDED TO DO THAT GUESS THAT'S ONE CONSUMER DOWN THE DRAIN FOR JEEP! OH, THE OTHER…”

“MY 2002 JEEP LIBERTY LIMITED'S IGNITION WILL NOT TURN WITH THE KEY IN PLACE. FIRST OCCURRENCE, I WAS ABLE TO JIGGLE THE KEY AND GET IT TO FINALLY TURN TO START, 2ND TIME IT TOOK ME BOUT 10 MINS OF JIGGLING THE KEY AND IT FINALLY TURNED AND STARTED. 3RD TIME, SAME SITUATION. NOW THE 4TH TIME AND IT'S SITTING IN OUR GARAGE, WILL NOT TURN TO START. *TR”

“RECALL J17. SAVAGE LB CHRYSLER SAYS THEY HAVE NO PARTS. CHRYSLER IS SENDING ONE REPAIR A WEEK TO EACH DEALERSHIP IN THE US. I MAY BE MONTHS BEFORE THEY CAN CHECK MY 2002 JEEP. SO I DRIVE A POSSIBLY UNSAFE JEEP FOR MONTHS. *TR”