Problems · by component
2002 Jeep Liberty visibility problems
65 owner complaints to NHTSA about the 2002 Jeep Liberty cite visibility, 4% of all 1,807 complaints for this model year.
Complaints
65
4% of all complaints
Crashes
0
Reported by owners
Fires
1
Reported by owners
Injuries
1
Reported by owners
What owners say about the visibility
Verbatim from NHTSA complaints, newest first
“TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE RELATED TO THE AIR BAGS. IN ADDITION, THE CONTACT STATED THAT THE HEADLIGHTS WERE BURNED OUT AND THE WINDOWS FAILED TO CLOSE. THE FAILURE MILEAGE WAS NOT AVAILABLE.”
“THE SUNROOF STOPPED CLOSING ALL THE WAY. BITS OF PLASTIC STARTED FALLING OUT. IT WAS STUCK OPEN FOR OVER A YEAR AND I FINALLY WAS ABLE TO LOOK INTO IT. THE TRACK IS BROKEN WITH NO INCIDENT OR CAUSE. IN RESEARCHING ONLINE, I DISCOVERED THAT MANY PEOPLE HAVE HAD THE SAME ISSUE AND THAT THESE SUNROOFS ARE PRONE TO FLYING OFF WHILE DRIVING ON THE FREEWAY. THIS SHOULD BE A RECALL AS IT IS AN UNSAFE CONDITION AND AN EXTREMELY COSTLY REPAIR FOR THE CONSUMER. *TR”
“MY DAUGHTER WAS DRIVING WHEN HER BACK WINDOW FELL DOWN AND SCARED HER. SHE IS 16 YEARS OLD AND NOT VERY COMFORTABLE WITH DRIVING ANYWAY. SHE WAS ABLE TO PULL TO SIDE OF THE ROAD. SINCE THIS TIME ANOTHER WINDOW HAS FELL DOWN. WE JUST PURCHASED THIS CAR FOR HER AND AM REGRETTING IT NOW. I HAVE READ SO MANY COMPLAINTS ABOUT THESE WINDOWS AND THERE HAS BEEN NO RECALL. I AM SO SURPRISED!!! WE DON'T HAVE MONEY TO THROW AWAY!! *TR”
“TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A POP SOUND AND A STICK SEPARATED FROM THE WINDOW. THE CONTACT STATED THAT THE PART THAT CONNECTS TO THE MOTOR INSIDE THE PANEL WAS RIPPED IN HALF. THE CONTACT STATED THAT ALL OF THE WINDOWS FAILED TO OPERATE. THE FAILURE OCCURRED A MONTH AGO. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE WINDOW MOTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.”
“I HAVE NOW HAD 6 WINDOW REGULATORS FAIL ON MY 2002 JEEP LIBERTY LE. THE MAJOR SAFETY ISSUE IS WITH REGARD TO PERSONAL PROPERTY AND THEFT AS IT IS NOW IMPOSSIBLE TO SECURE THE VEHICLE IF NOT IN A LOCKED, PRIVATE GARAGE. *TR”
“BOTH, DRIVER SIDE FRONT AND REAR, AND PASSENGER SIDE REAR WINDOW REGULATOR CLIPS ARE BROKEN. ALL OF THE WINDOWS DROPPED DOWN INTO DOOR AND ARE NOW BEING HELD UP WITH A PLASTIC WEDGE JAMMED IN THE OPENING TO HOLD THE WINDOWS UP. THREE WINDOWS ON THIS ONE VEHICLE AND THOUSANDS OF OTHER COMPLAINTS ONLINE AND THERE IS NO RECALL? WHEN YOU ARE DRIVING DOWN THE HIGHWAY AT 70 MPH, WHILE IT IS RAINING, AND THE WINDOW REGULATOR CLIP BREAKS AND THE WINDOW DROPS DOWN WITH NO NOTICE? THIS IS A SAFETY DEFECT THAT SHOULD BE REPAIRED BY THE MANUFACTURER. *TR”
Showing 6 of 65 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 27, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.