2015 Jeep Renegade service brakes problems

“I bought a 2015 Jeep Renegade in October of 2021 (last year) and have experienced the vehicle stalling TWICE in the middle of traffic. I was informed of the recall by Carmax after the deal was drawn up and the vehicle delivered to me on October 4, 2021. I took the vehicle to Class Jeep in Arlington, Texas, (see attached documents) who refused to replace the engine of the vehicle – the reason for the Recall. I have done all that I can do and exhausted every means necessary to have the recall completed and the vehicle replaced or repaired to bring up to operating standard. I currently owe $21,000.00 on a vehicle that is non-operable. Carvana delivered the car with a rotted battery (paperwork attached); and, a faulty brake job (where new brakes had been put on top of bad rotors) which they felt $200.00 should cover the cost for a $1100 brake repair/replacement. Carvana also refused to replace the transmission on the vehicle which they identified as the source of the ‘stalling-out’ in the midst of traffic when the vehicle would not shift gears to accelerate. The justification was because ‘a module is on top of the transmission instead of inside of it’ and it’s not…”

“While putting my car in park to exit my vehicle, my emergency parking break activated and would not shut off. I tried resetting the car multiple times. Nothing released the emergency parking break. The car needed to be towed to the dealership where they informed me a "glitch" had happened in the parking system...”

“I STOPPED AT A RED LIGHT, WHEN THE TRAFFIC LIGHTS TURNED GREEN I PRESSED MY GAS PETAL BUT THE VEHICLE STARTED TO SLOW DOWN & WOULDN'T MOVE, MY ENGINE LIGHT CAME UP & SO DID MY BRAKE, AIRBAG & PARK LIGHT. I WAS STUCK IN PARK FOR A COUPLE OF MINUTES, AFTER WAITING MY CAR STARTED BACK TO NORMAL, BUT THIS PROBLEM CONTINUES.”

“THE ELECTRONIC EMERGENCY BRAKE WOULD NOT DISENGAGE USING THE BUTTON, BY DRIVING FORWARD OR REVERSE OR BY THE OVER ROSE SUGGESTED BY THE MANUFACTURER. I WAS UNABLE TO DRIVE THE VEHICLE WITH AN EMERGENCY BRAKE ENGAGES. HAD TO HAVE IT TOWED. WAS TOLD IT WAS THE 4TH RENEGADE HE'D PICKED UP FOR THE SAME ISSUE IN TWO WEEKS. TOW TRUCK DRIVER EVEN CALLED DODGE TO SEE IF I WAS BY ANY CHANCE UNDER A RECALL YET. SEEMS LIKE THIS PART IS FAILING A LOT. MY RENEGADE DOESN'T EVEN HAVE 30,000 MILES YET. THANKFULLY THE VEHICLE WAS PARKED IN MY OWN DRIVEWAY AT THE TIME IT OCCURRED.”

“INITIAL TAKE OFF FROM A PARKED POSITION, THE TRANSMISSION JERKS HARD THROUGH GEARS 1-3 IN AUTOMATIC TRANSMISSION. COMING TO A STOP OR SLOWING DOWN IT KICKS HARD, OFTEN TIMES JERKING FORWARD AND NOT STOPPING. TURNING THE WHEEL LEFT OR RIGHT, THERE IS A GRIND OR RUB WITHIN THE RACK AND PINION SYSTEM. NO WARNING LIGHTS ON THE DASH OR CHECK ENGINE LIGHTS ARE PRESENT.”

“I BOUGHT THIS CAR IN APRIL 2018 WITH 15,000, ABOUT A MONTH AFTER DRIVING IT STARTED MAKING SQUEAKING NOISES WHEN I BRAKED, WHEN I BROUGHT IT IN THEY TOLD ME IT WAS FINE AND THAT IT WAS POSSIBLY A ROCK. IT DIDN'T STOP, SO I BROUGHT IT TO ANOTHER DEALER WHO COULDN'T FIND THE ISSUE, THEN I BROUGHT IT BACK TO THE DEALER I BOUGHT IT FROM TO GET A TIRE KEY AND THEY REPLACED THE BRAKES FOR FREE ONLY IT DIDN'T FIX THE PROBLEM. WHEN I BRAKE IT SOUNDS LIKE METAL IS CRUSHING TOGETHER, IT IS THE WORST SOUND AND IT IS EXTREMELY UNSAFE,SO I BROUGHT IT IN AGAIN, AND WHEN I BROUGHT IT IN THIS LAST TIME I MADE A SERVICE TECH GET IN THE CAR WITH ME AND HE AGREED THAT WAS NOT RIGHT AND THEN THE NEXT DAY HE CALLS ME AND SAYS NOTHING IS WRONG EVERYTHING LOOKS PERFECT. THEY THEN TELL ME THEY TEST DROVE THE OTHER RENEGADES IN THE LOT AND THEY ALL MAKE THE SAME SOUND WHEN YOU BRAKE, CLEARLY SOMETHING IS WRONG WITH THE VEHICLE.”