2021 Jeep Renegade electrical system problems

“The contact owns a 2021 Jeep Renegade. The contact stated that while driving at various speeds or while shifted into reverse, the center display failed to display an image. The vehicle was taken to a local dealer where it was diagnosed and determined that the U-Connect system needed to be replaced. The vehicle was also taken to another local dealer, Southfork Chrysler Dodge Jeep Ram (17725 South Fwy Manvel, TX 77578) for a second opinion. The failure mileage was approximately 10,000.”

“The infotainment/radio system in this 2021 Jeep Renegade has been malfunctioning for nearly two years. The dealership repeatedly states that no replacement parts are available and no repair can currently be performed. The system intermittently fails, freezes, reboots, or goes blank. When this occurs, the rear backup camera becomes unavailable or nonfunctional, creating a significant safety concern while reversing. The failure also makes it impossible to use the vehicle’s navigation system and disrupts the vehicle’s communication features, including hands-free cellular/Bluetooth functions. This ongoing unresolved recall affects safe operation of the vehicle, driver visibility while backing up, and the usability and value of the vehicle. Despite repeated attempts to obtain repair service, the manufacturer/dealership has not provided a remedy due to lack of available parts for over two years.”

“Screen display does not work. Very pervasive for these vehicles. Does not allow for using the backup camera..safety issue...also affects hands free phone requirements”

“The radio screen is not working properly, it has lines going through it and goes blank which renders the navigation system and backup camera useless. The other components to the radio as well as temperature control is useless due to this issue as well. Please recall since many jeep renegade customers experience this same issue and we need this to be recalled.”

“The digital display control screen fades in and out randomly and without warning and at times it just goes black to just reappear as random as it dissipates. It started doing this in February 2025 a couple times a week and as time has went on the incidences have increased to daily. (as of writing this, 4/3/25) Numerous times, the screen fades out during backing up while I'm using the back-up camera. Almost every setting is within this display system so virtually everything is useless including hands free navigation, resetting the clock, and heated seats and wheel. I had the heated seats and wheel on automatic with all starts. I realized if I didn't turn the automatic off while the screen was on, I might be driving around in July with heated seats and steering wheel and no way to shut it off.”

“The radio screen has failed, it sometimes comes on, then goes black. Not allowing the backup camera to be accessed or any of the climate features or hands free features. UNKNOWN to other questions.”