2024 Jeep Wagoneer electrical system problems

“The contact owns a 2024 Jeep Wagoneer. The contact stated that upon coming to a stop, the engine Auto STOP/START system engaged; however, the engine failed to restart automatically and required to be manually restarted. The contact stated that the failure was a recurring failure. The power steering warning light was illuminated after the failure. The vehicle was taken to the dealer; however, the service personnel refused to provide the diagnostic information because the contact declined to pay for the diagnostic test. The manufacturer was notified of the failure, a case was filed, and the contact was awaiting a callback from the manufacturer. The failure mileage was approximately 38,000.”

“I am writing to formally submit a dangerous and sudden electrical system failure on my 2024 Jeep Wagoneer. I purchased this vehicle brand new from Lee Jeep in Wilson, NC and it currently has only 38,000 miles—just 2,000 miles past the standard factory bumper-to-bumper warranty. This issue represents a severe safety hazard and appears to be a direct, consequential chain reaction resulting from a dealer-performed service and software flash completed just 1,000 miles ago. Chronology of Events: 37,000 Miles: The vehicle's thermostat failed. Lee Jeep replaced the thermostat and performed a required computer system software update. 38,000 Miles: Immediately following these updates, the vehicle began completely shutting down and stalling at stoplights and stop signs. Simultaneously, the Electric Power Steering (EPS) completely cut out, leaving me stranded in active traffic with heavy, unassisted steering. Current Status: The dealership diagnosed a blown main engine fuse and is demanding $450 to replace it. They have refused to cover this under a goodwill adjustment, claiming their local branch "cannot do it." A full vehicle shutdown and loss of power steering at…”

“Highway shaking, car stalling when in idle, vehicle wouldn't shutoff, steering wheel locked, vehicle wouldn't start, electrical issues: screen shutdown, error messages,”

“Third time while driving the car just stops stays on drive but car is completely dead. Have to put in park and turn off and on car to go. Also have a few times of the car is in a parking spot and then go to reverse stop limit brakes and it won’t let you go when you put it into drive. It does the same thing and it’s stuck until you turn the car off and back on.. The most scary thing is twice it’s been in the middle of the intersection that it’s died today. It happened for the fourth time three times in a row. I have taken my car into Jeep and has been there for over 69 days in total for many different electrical issues. They keep blaming it on the battery these in corrosion. I don’t see how they can get away with this”

“The engine cooling system failed while my husband and I were driving on the freeway at night: the thermostat stuck closed and cut off coolant flow to the engine, causing it to overheat and become unsafe to continue driving. This occurred at approximately 10:00 PM on XXX roughly two hours from home over a holiday weekend, with two occupants in the vehicle. The vehicle had to be towed, but it took nearly four hours to get a tow truck, leaving us stranded on the freeway at night; because we were stranded so far from home, my [XXX] father had to drive two hours to reach us at 10:00 PM and then drive us two hours home, arriving around 1:00 AM, which put an elderly driver on the road late at night and created further risk. There was first a low oil pressure code and the engine was revving without the gas being pressed. Then that code went away and the engine overheating code came on along with an occasional battery code. The vehicle was diagnosed and repaired by Bud's Chrysler Dodge Jeep Ram between XXX and XXX the dealership confirmed the stuck thermostat and coolant cut-off and replaced the thermostat. The vehicle is available for inspection on request. No…”

“Within less than 24 hours of picking the vehicle up from the thermostat repair on XXX6, it began shutting off on its own and losing engine RPM, including while being driven on the freeway and while stopped at a red light. It shut off completely on its own two times in the first 24 hours back in my possession, with no warning that the vehicle was about to lose power. Losing power on the freeway risks a sudden loss of motive power at highway speed and a high-speed collision, and shutting off at a red light risks being unable to move out of an intersection or accelerate away from a hazard, with a heightened risk of being struck. During these failures the vehicle displayed a battery warning code and, separately, a "service transmission" warning; both appeared and then cleared. These symptoms first appeared on XXX, within hours of the vehicle being returned from the prior repair. The failures have not yet been reproduced by a service center; the vehicle is scheduled to return to the place of purchase, Grogans Town Dodge Jeep Ram on XXX for diagnosis, and the same vehicle was in this dealership's service department of another dealership 2 hours from our home because…”