2014 Jeep Wrangler air bags problems

“Fraudulent Safety Recall Completion Record — Recall V01 (NHTSA Campaign 19V-018) I am filing a complaint against Stellantis (FCA US LLC) and dealership Northwest Jeep Chrysler Dodge Ram for fraudulent completion reporting of Safety Recall V01 (Takata Passenger Airbag Inflator Replacement) on a 2014 Jeep Wrangler. Key Facts: 1. Falsified Service Record: Dealer records state Recall V01 was completed on May 25, 2019, by Northwest Jeep Chrysler Dodge Ram. The vehicle was NEVER serviced at this dealership, nor was this airbag inflator ever replaced. The defective Takata inflator remains installed in the vehicle. 2. Refusal to Audit: On Oct 5, 2026, Stellantis Case Manager (Case # 98255184) closed my case after simply verifying the fake dealer entry without requesting or verifying a signed Repair Order. 3. Lack of Authorization: Neither Stellantis nor the dealer can produce a Repair Order or Release Order bearing a physical signature for May 25, 2019. Requested Remedy: Investigate Northwest Jeep Chrysler Dodge Ram for falsifying safety recall completion records and compel Stellantis to reopen Recall V01 for this vehicle to perform the physical replacement free of charge.”

“Recalled part not in stock, back-ordered, unavailable and no estimated time of availability; I did not receive a loaner vehicle/I need a loaner vehicle and would like an a “vehicle off road priority tag” placed on my VIN. Case filed with Jeep, case no.s 97461935 and 97468071.”

“FCA is not handling this recall professionally. Dealerships are stating they do not handle the towing, despite this being a DO NOT DRIVE recall that has resulted in deaths. FCA has used a call center that employs people who barely speak English. Lack of ability to communicate with the customer and dealership staff should disqualify someone from serving in this capacity. The service department at my local dealership seems to be suggesting I just drive the vehicle down, which contradicts the DO NOT DRIVE portion of this recall. I do not believe FCA is acting in good faith to perform these recalls in a safe manner for the customer.”

“The Clock Spring has been identified as being bad, (nothing in the steering wheel works). I have owned it for 5 years and it hasn't worked for at least 3-4 of those years. I don't know if it has been replaced... However, for something that is a safety concern, such as the airbags, I would think that it would work longer than 1-2 years... if it has been previously replaced. I can't find any records of it. The air bag lights have been on for a few years; I thought it was normal. I wasn't aware of any recalls on the clock spring/air bags until recently.”

“The airbag light is staying on, the horn is not working, inoperable steering wheel buttons (for switching between dashboard options like mileage, temperature, and information) as well as radio and cruise control buttons. Occasionally, all dashboard lights will come and and flicker, the dome light and all interior lights will flicker as well for a few seconds. I believe the Jeep is affected by the clockspring issue covered by S40 / NHTSA 16V-288. However, because my VIN is not connected with this recall, no manufacturer service center will address it.”

“Driver side airbag warning light came on, took vehicle to dealer for inspection and report is the airbag system has a fault in it and whole system will need to be replaced. Vehicle is available for inspection, and issue has been confirmed by dealer. Told airbag unlikely to go off, but may not deploy in the event of an accident.”