Electrical system: traction battery
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
568 owner complaints to NHTSA about the 2024 Jeep Wrangler cite electrical system, 59% of all 970 complaints for this model year. NHTSA also lists 3 recalls on this component.
“Since the 68C Recall software update was performed on my Jeep, the vehicle has experienced recurring, unexpected losses of motive power while driving in Electric Mode. During these events, pressing the accelerator yields no response. Moments later, an "Electric Mode Unavailable" warning displays, followed by the gasoline engine starting and causing the vehicle to surge forward. This phenomenon occurs unpredictably—typically when the hybrid battery charge drops below 45–50%—and has occurred twice in the past week alone, nearly causing a rear-end collision each time. I previously submitted the vehicle to the dealership for repair, but no corrective action was taken. The dealership advised that the vehicle operates normally according to post-recall software parameters designed to prevent battery overheating. However, forcing an unprompted loss of motive power in active traffic creates a critical safety hazard.”
“The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V710000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.”
“My jeep has been in the shop MULTIPLE times for a check engine light. Approximately 7-8 times. I've always been told, it's just giving 2-3 different codes and it's nothing to worry about. About a month ago, I was driving my Jeep and it just stopped running. I was sitting in the middle of a very busy intersection. I could not put it in natural to push it to the side of the road, I couldn't get it started, it was just doing nothing. For approximately 45 mins It sat in the middle of an intersection with people yelling at me, beeping at me, etc... When my wife arrived to help me get my stuff out of the vehicle, I tried it one more time and it started up. I then drove it immediately to the dealership. Every light on the dashboard was lit up and the engine was revving like a lawn mower. Got it to the dealership AGAIN was told the whole EV battery needed to be replaced. It's a 2024 Wrangler 4XE with around 15,000 miles on it. I think it's been in the shop longer than I've actually driven it the past couple of year. I will never buy another Jeep product.”
“The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V710000 (Electrical System); however, the part to do the recall repair was not yet available. The manufacturer was contacted. The contact was referred to the NHTSA Hotline for assistance.”
“I am reporting a serious safety concern involving my 2024 Jeep Wrangler Rubicon X 4xe following Recall 68C (NHTSA 25V-741). After the recall software update, my vehicle experienced a significant reduction in electric-mode power and acceleration. Electric mode has become practically unusable and potentially dangerous, especially during highway driving. Before the update, electric mode provided adequate and predictable acceleration. Following the update, the vehicle struggles to deliver sufficient power when merging onto highways, entering fast-moving traffic, passing other vehicles, or accelerating uphill. This creates serious safety risks because drivers need reliable acceleration to safely navigate traffic and avoid collisions. The reduced power makes it difficult to match highway speeds or respond quickly to changing road conditions. I am extremely concerned that a recall intended to address a high-voltage battery safety issue may have introduced another safety hazard by significantly restricting electric propulsion performance. This is not simply a customer dissatisfaction issue. It directly affects vehicle safety and my confidence in operating the vehicle…”
“Since getting the recalls done on my vehicle, I have experienced loss of power, acceleration & automatic dry engine start while in “electric mode”. This seems to happen when vehicle reaches a certain temp. I live in [XXX] so it is always hot! Example: I’ll be driving at highway speed or going up an incline and all of a sudden I will lose propulsion and eventually the engine will cold start even when I have plenty of battery % left! This is scary as this never happened before I had the recalls done! I have several concerns. First, there is a safety risk with loss of propulsion, also I have concern on future engine wear from cold starts at speed.”
Showing 6 of 568 reports. Read every report on NHTSA.gov.
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wrangler vehicles. The incorrect dash wiring harness was installed, which can result in inoperative trailer lighting. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.