Problems · by component

2004 Kia Optima air bags problems

26 owner complaints to NHTSA about the 2004 Kia Optima cite air bags, 12% of all 225 complaints for this model year.

Complaints
26
12% of all complaints
Crashes
3
Reported by owners
Fires
0
Reported by owners
Injuries
5
Reported by owners
01 —Owner reports

What owners say about the air bags

Verbatim from NHTSA complaints, newest first
“TL* THE CONTACT OWNED A 2004 KIA OPTIMA. WHILE DRIVING 25 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE FROM THE FRONT. THE PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED STOMACH AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.”
Owner complaint to NHTSAFiled Jan 16, 2018Air bagsCrash reportedODI 11062981
“THE AIR BAG WENT OFF WHILE MY WIFE WAS REACHING FOR HER SEAT BELT AND SCRAPPED AND BURNED HER ARM. IT SOUNDED LIKE A GUN GOING OFF. I RUSHED HER HOME AND TOOK CARE OF HER WOUNDS”
Owner complaint to NHTSAFiled Jan 13, 2017Air bagsODI 10945179
“MY AIR BAG LIGHT COMES ON THERE'S NO WIRES DISCONNECTED UNDER THE SEAT AND MY SEAT BELTS DO NOT RETRACT WELL ALSO MY DOOR LOCKS ARE GETTING STUCK IN LOCK MODE AND MY ENGINE COMES ON AND THEN GOES OFF.AFTER AWHILE.WHEN IN PARK”
Owner complaint to NHTSAFiled Sep 1, 2016Air bags, Seat belts, Electronic stability control (esc)ODI 10903189
“TL* THE CONTACT OWNED A 2004 KIA OPTIMA. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL CLICKING NOISE EMITTED FROM THE VEHICLE. THE POWER STEERING FAILED AND THE WHEELS SHOOK VIOLENTLY. THE BRAKES FAILED TO STOP THE VEHICLE AND IT CRASHED INTO A WALL. THE AIR BAGS DEPLOYED AND AN UNKNOWN SUBSTANCE EMITTED INTO THE CONTACTS EYES. THE CONTACT SUSTAINED BURNS TO THE BODY AND LACERATIONS TO BOTH EYES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 09/23/16*LJ *TR”
Owner complaint to NHTSAFiled Aug 11, 2016Steering, Air bags, Service brakesCrash reportedODI 10895163
“AIRBAG LIGHT REMAINS ON SHOWING A PROBLEM WITH THE SYSTEM. WAS TOLD COULD BE A SENSOR AND WOULD COST $150 TO DIAGNOSE AND UP TO $2000 TO FIX. NOT WORTH THE COST CONSIDERING THE AGE BUT NEEDS TO BE FIXED FOR SAFETY REASONS”
Owner complaint to NHTSAFiled Dec 11, 2015Air bagsODI 10809655
“THE VEHICLE HASN'T BEEN IN ANY ACCIDENTS WHICH I AM VERY THANKFUL FOR CONSIDERING THE AIR BAGS MAY OR MAY NOT WORK. THE AIR BAG LIGHT IS ON AND THE DEALERSHIP HAS RESET IT SEVERAL TIMES. THE CAR WON'T PASS INSPECTION WITH THE LIGHT ON. I AM A RECENT COLLEGE GRADUATE ON A FIXED INCOME. I NEED THE CAR FOR TRANSPORTATION TO WORK AND AT THIS TIME DON'T HAVE THE FUNDS TO GET IT FIXED IF THERE IS A PROBLEM WITH THE AIR BAGS. I NEED THE KIA DEALERSHIP TO CONSIDER CALLING A RECALL ON THESE AIRBAGS DUE TO A SAFETY ISSUE ESPECIALLY IF THERE WAS AN ACCIDENT AND THE BAGS WOULDN'T DEPLOY. I NEED TO BE ABLE TO GET THIS CAR INSPECTED WITH LITTLE COST TO ME.”
Owner complaint to NHTSAFiled Jul 7, 2015Air bagsODI 10732385

Showing 6 of 26 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.