2014 Kia Optima steering problems

“1. Component or system that failed/malfunctioned & availability for inspection: The Motor Driven Power Steering (MDPS) system and the steering column assembly have failed. The vehicle and the defective steering column are fully available for inspection upon request. 2. How safety was put at risk: A known, dealer-diagnosed defective steering column compromises structural steering control. Operating a vehicle with an unresolved steering column defect creates an immediate risk of catastrophic steering failure, locking, or sudden loss of control at high speeds, placing myself, my passengers, and other drivers in imminent danger. 3. Reproduction or confirmation by a dealer/independent center: The problem was explicitly confirmed by a certified Kia dealership. After a prior flex coupler repair, a severe whining noise immediately developed upon leaving the lot. I returned the car, and the dealership's secondary inspection confirmed that the entire steering column was defective and required complete replacement. They issued an official itemized cost invoice for the replacement work. 4. Inspection by manufacturer, police, insurance, or others: The component was formally…”

“The contact owns a 2014 Kia Optima. The contact’s son stated that while driving 30 MPH, the steering wheel became inoperable. The contact stated that the steering wheel seized, and significant effort was required to control or turn the steering wheel. The contact’s son also became aware of an electrical burning odor during the failure. The manufacturer was made aware of the failure by telephone. The failure mileage was approximately 153,000.”

“Steering effort loss. Can’t drive vehicle as steering wheel is hard to move. EPS and Traction light came on. Could cause accident as I was driving and with no warning could not make turns unless using excessive force.”

“Steering coupler issue. When turning the steering wheel. It is making a clunking noise even when in park and making it feel not smooth to turn the wheel either way. Very distracting and awkward when driving. When speeding up you can feel the issue with the steering coupler more. You can feel the noise and clunk feel when driving over bumps and turns. There has been a campaign/recall for other makes and models. But this car hasn’t been included.”

“The vehicle is currently experiencing failure consistent with a U.S safety call {Technical Service Bulletin) related to the steering column. A diagnostic scan has confirmed error code C1259 (angle sensor signal error) that match those referenced in the recall documentation. The vehicle was taken to a local authorized Kia dealership in Ponce, Puerto Rico, where we were informed that no recall appears in their system and that the recall “only applies to the mainland United States”. This response is concerning, as Puerto Rico is a US territory, and this defect directly impacts driver safety and vehicle control. Given that this involves steering system failure, I consider this a critical safety concern.”

“I am getting a clunking in the steering column.. I feel that my vehicle may be unsafe to drive.. Upon inspection it was brought to my attention that kia had known of a problem with a coupler in the steering that goes bad..they have extended the warranty.. But only for cars purchased in certain states. I feel that this problem should be covered...”