2015 Kia Optima steering problems

“This is a formal vehicle safety complaint regarding a manufacturer's active refusal to remedy a known safety defect under an active recall campaign guidelines.My 2015 Kia Optima Turbo experienced an active internal mechanical engine knock, violent sputtering, and a complete engine seizure. The vehicle is currently sitting un-driveable at an authorized Kia dealership.The required Knock Sensor Detection System (KSDS) software update was successfully completed on this vehicle prior to the incident, legally qualifying it for a 100% free long-block engine replacement under the manufacturer's active Lifetime Warranty extension. However, the dealership service department is actively withholding the safety warranty paperwork and refusing to submit the diagnostic photos and engine seizure data to corporate for warranty approval unless I agree to pay an additional $800 out of pocket for an external throttle body and O2 sensor.I have explicitly declined the retail accessory charges five separate times. I only authorize the replacement of my front sway bar links. Instead of separating the ticket and processing the free engine block safety remedy, the dealer is holding my…”

“Driving down the road and my steering wheel light comes on sporadically and then I lose control of the steering wheel like it locks up and is almost impossible to turn or rotate and then other dashboard lights come on and I lose headlights. When that happens traction control light on dashboard, the ABS light, battery light and steering wheel light that has an exclamation mark to right of it comes on. The car keeps driving and doesn’t die but all the abs and driving wheel lock up so you cannot be in control of the vehicle.”

“Yesterday, [XXX], My 2015 kia optima engines reved up wothout me pushing the gas & within seconds later a loud noise and metal fell from under the hood. After pulling over, popping the hood on the passenger side and under the engine a fire had started. My daughter was seated in the back passenger side her door had locked, thankfully the passenger door was left opened bc within minutes the entire car was filled with smoke and engulfed in flames. Prior to this the steering wheel would jerk even while at a red light. This car just did have 100,000 miles & no knowledge this prior. Thank god i was able to get my daughter out of this vehicle & this didnt end in a tragedy due to negligence if this was a prior known fact.”

“My 2015 Kia Optima has a failing ABS/HECU module consistent with the Kia ABS fire recall. The brake lights stay on constantly even when the brake pedal switch is unplugged. If I unplug the ABS/HECU module, the brake lights immediately turn off, which confirms the ABS module is back-feeding power into the brake light circuit. I also previously experienced the ABS pump running with the vehicle turned off. Currently the ABS, ESC, EPS, and Brake warning lights are illuminated and all stability/ABS functions are disabled. This is a clear safety hazard affecting braking, electrical safety, and vehicle fire risk. I have already been to the Kia dealer twice and they dismissed the issue after only checking the recall fuse. They refused to address the ABS module itself even though the vehicle is unsafe. The recall appears insufficient because the module has now failed. I need Kia to replace the ABS/HECU module under recall safety remedy.”

“What component or system failed or malfunctioned, and is it available for inspection upon request? The defects involve multiple electronic control systems, including steering, braking, and airbag modules, which continue to generate active and stored Diagnostic Trouble Codes (DTCs) even after the May 2, 2023 recall repair. The vehicle remains in our possession and is available for inspection upon request. 2. How was your safety or the safety of others put at risk? Because the vehicle fails to illuminate dashboard warnings, we were unaware of critical malfunctions occurring in real time while driving. This creates the risk of sudden failure in steering, braking, or airbag deployment, directly endangering both occupants and the public. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Independent diagnostic scans repeatedly confirmed active and stored DTCs following the recall repair. These findings show the defects are reproducible and ongoing. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle was inspected by Kia’s authorized dealer, Spradley…”

“I was driving on the Northbound side of the Interstate when my brakes failed when I pressed them to avoid a collision on the highway. The steering wheel malfunctioned when I tried to avoid a head-on collision with another vehicle. I couldn't control or stop the car, causing me to swerve left to right, and I then completely lost control of the vehicle. I crashed into the middle of the highway, but because my brakes had failed, the car continued at full speed into the Southbound side of the highway, causing me to wreck into a semi. The Colorado State Patrol investigated the accident. Right before I wrecked into the semi-trailer, I noticed all of the lights on the dashboard were off. My Steering wheel had fallen off completely, but the airbag never deployed even though every other airbag had deployed.”