Engine
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Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.
231 owner complaints to NHTSA about the 2021 Kia Seltos cite engine, 61% of all 377 complaints for this model year. NHTSA also lists 1 recall on this component.
“RECALL EVASION & TIMELINE FRAUD REPORT Filing formal complaint against Kia America & Kia of Cerritos (CA) for evasion of mandate under Safety Recall SC336 (NHTSA 25V099). 1. CRITICAL TIMELINE: • [XXX]: Kia Cerritos confirmed NO diagnostic/recall tests were performed. • [XXX]: Dealer documented engine is completely SEIZED from the "bottom part" (where recalled piston oil rings reside). • [XXX] Kia Corporate denied repair, claiming the vehicle failed/passed an electronic KDS vibration test. 2. TECHNICAL IMPOSSIBILITY & FRAUD: It is mechanically impossible to run a noise vibration test on a seized engine that cannot crank or turn over. Either Kia Cerritos falsified records or Corporate is fabricating diagnostic data to evade a mandatory recall. 3. UNLAWFUL WARRANTY CONSTRAINTS: Kia Corporate is trying to route this federal safety recall through standard powertrain warranty rules, denying coverage over a lack of private cash maintenance receipts. Under federal law, safety recalls cannot be conditioned on consumer maintenance history or second-owner limits. 4. VIOLATION OF FACTORY PROTOCOL: Page 2 of Kia’s official SC336 TSB explicitly commands that a 'Seized / No…”
“The contact owns a 2021 Kia Seltos. The contact stated that the vehicle was experiencing excessive oil consumption. While driving 55 MPH, the vehicle lost motive power in the middle of the highway and came to a stop. The check engine warning light was illuminated, and an abnormal burning odor was coming from the vehicle. The vehicle was pushed to the side of the road with the assistance of a bystander. The vehicle was able to restart but was undrivable. The vehicle was towed to the dealer, who informed the contact a week later that the vehicle was operable. Upon retrieving the vehicle, the check engine warning light was still illuminated, and the vehicle was barely operational and made abnormal sounds. The contact informed the dealer of the issues, and the vehicle remained at the dealer and was diagnosed. The vehicle was diagnosed with camshaft failure. The vehicle was in the process of being repaired; however, the contact was informed that the repair was not covered under NHTSA Campaign Numbers: 21V259000 (Engine) or 25V099000 (Engine and Engine Cooling). The recall repairs were previously performed. The contact stated that the recall remedy failed to correct…”
“NHTSA SAFETY COMPLAINT Vehicle: 2021 Kia Seltos VIN: [XXX] Date: December 16, 2025 Complainant: [XXX] I am filing this formal safety complaint regarding serious and recurring engine problems with our 2021 Kia Seltos, VIN [XXX]. We have attempted repeatedly to resolve these concerns through Lithia Kia in Nampa, Idaho, as well as through Kia corporate, but our concerns have not been adequately addressed. Over approximately the past year, the vehicle’s engine has unexpectedly seized or shut down four separate times while the vehicle was being driven. Each incident created a serious safety hazard because the vehicle suddenly lost power. Fortunately, on these occasions, the failures occurred while we were traveling in slower traffic and we were able to maneuver the vehicle safely onto the shoulder. We are extremely concerned that a future occurrence could happen at higher speeds or in heavier traffic, potentially resulting in a serious crash or injury. Following each incident, the vehicle had to be towed. On two occasions, it was towed to an independent mechanic, and on two occasions it was towed directly to the Kia dealership. The independent mechanic diagnosed the…”
“I am writing to file a formal safety complaint against Kia America and Rohrman Fort Wayne Kia regarding a failure to remedy a safety defect under federally mandated Recall SC336 (NHTSA Campaign Number: 21V259000 / Piston Oil Ring Defect) for my 2021 Kia Seltos.Current Mileage: 83,740 miles Active Kia Corporate Case Number: XXX Statement of Safety Risk and Incident Timeline:My vehicle recently exhibited severe symptoms identical to the documented manufacturing defect: aggressive, premature engine oil consumption resulting in a severe drop in oil pressure, loss of motive power, and random engine stalling while driving.On XXX, due to the extreme danger of operating a vehicle that stalls randomly in traffic, the vehicle was towed directly to Fort Wayne Kia (Repair Order #XXX).Failure of Recall Remedy and Dealership Misconduct:The dealership service department completed a software update tied to the recall (Piston Ring Noise Sensing System / PNSS) and claimed the vehicle "passed" their computer sensor threshold. However, the physical reality is that the internal mechanical damage from the factory defect had already occurred. Upon attempting to retrieve the vehicle…”
“Had the software update for piston recall in April 2025, did all the testing and getting codes p0300 all the way to p0305 being that it only has 4 cylinders a 5th cylinder misfire code leads to piston ring failure, it is also burning oil the spark plugs are ashy which I have photo evidence of all of this and they are covered in oil, my car broke down while driving and lost complete engine power I am medically complex. Dealerships are denying the recall as it was "completed" due to a software update. This is a known safety hazard and I could have died. I have all proof it's the spark plugs failing.”
“My check engine light went on and the vehicle was driving sluggish, was louder at higher rpms and had a rough idle. The light went on around Aug 1st, 2026 and that's when I noticed the strange driving. Brought it to my mechanic that week and they got the following codes: p0017, p0014 and p0013. My mechanic thought this may be consistent with other engine issues Kia's had around the year of my car's make. While waiting for an appointment with a dealership, my car stalled out while I was driving it on Aug 5, 2026 and wouldn't turn back on. Luckily I was not on a busy road or a highway when this happened and was able to pull over without injury or damage to the vehicle. I got it towed to a Kia dealership and they took the engine apart and found that a camshaft dowel backed out causing separation inside of the engine. They had to then replace the exhaust cam, phaser, timing chain tensioner and all seals and gaskets needed for the repair. The dealership seemed to know this was a common issue and a quick search on the internet confirms that many other people with Kia engines (particularly Kia Seltos) around 2019-2021 have also had this problem. The car is 6 years old…”
Showing 6 of 231 reports. Read every report on NHTSA.gov.
Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.