Problems · by component
2011 Kia Sorento latches/locks/linkages problems
33 owner complaints to NHTSA about the 2011 Kia Sorento cite latches/locks/linkages, 2% of all 1,520 complaints for this model year.
Complaints
33
2% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
1
Reported by owners
What owners say about the latches/locks/linkages
Verbatim from NHTSA complaints, newest first
“The contact owns a 2011 Kia Sorento. The contact stated that while attempting to unlock the vehicle with the key, the front driver side door opened; however, the other doors failed to open as intended. No warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not repaired due to the cost. The contact stated that on another occasion, the interior lights failed to work as intended and several unknown warning lights were illuminated. The check engine and ABS warning lights remained illuminated. The contact stated that the buttons on the steering wheel failed to operate as intended. The vehicle was taken to the dealer and the contact was informed that the vehicle could not be connected to the diagnostic machine. The contact stated that the dealer refused to update the antitheft system or perform the recall repairs linked to the VIN. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.”
“The contact owns a 2011 Kia Sorento. The contact stated while attempting to unlock the vehicle with the key fob, the contact heard the doors unlocking, but the rear doors failed to unlock. Additionally, the contact stated that the failure initially started after the vehicle was serviced by the dealer. No warning light was illuminated. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was notified of the failure and a case was opened. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 92,000.”
“The rear driver side door will not open from outside or inside and I have children who ride in the back seat in children's car seats. This is a definitive safety hazard. KIA issued a recall but just extended the warranty to 10 years for that part. It is obviously a known defect that is the fault of KIA. Since my car is now outside that 10 year extended warranty I have to pay $800 dollrs at teh dealership to have it fixed, This is unnacceptable.”
“The contact owns a 2011 Kia Sorento. The contact stated while attempting to open the passenger’s side door from the outside, the door handle was inoperable. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 93,000.”
“The contact owns a 2011 Kia Sorento. The contact stated that the exterior front driver side door handle had malfunctioned and the door could not be opened from outside the vehicle. The cause of the failure was not determined. The local dealer and manufacturer were both notified. The contact was informed that the vehicle was previously serviced under a manufacturers TSB for the failure. The failure mileage was 185,000.”
“TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO OPEN OR OPERATE AS NEEDED, WITHOUT WARNING. THE CONTACT CALLED SPRADLEY KIA (2145 HWY 50 WEST, PUEBLO, CO 81008, (719) 543-6710) WHERE AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.”
Showing 6 of 33 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.