Problems · by component
2014 Kia Sorento structure problems
160 owner complaints to NHTSA about the 2014 Kia Sorento cite structure, 16% of all 988 complaints for this model year.
Complaints
160
16% of all complaints
Crashes
0
Reported by owners
Fires
2
Reported by owners
Injuries
1
Reported by owners
What owners say about the structure
Verbatim from NHTSA complaints, newest first
“my 2014 Kia Sorento is having a paint issue and I know their is a class action law suite to get repaired. The only complaint I have is the white pearl paint is chipping off the front of the roof and on the left and right sides of the windshield . I would like to see if my car qualifies to get these areas repainted”
“Severe paint delamination has occurred on my vehicle, causing the clear coat and base coat (Snow White Pearl color) to come off on the side of the hood, pillars, the doors, and the hood of the car. Not only does the peeling paint create an airborne/debris hazard, it also risks exposing the vehicle to premature rust/corrosion. This issue slowly began not to long after I bought the car in November 2024, and has only gotten much worse. From the information I have gathered online, this is a widespread issue affecting this particular model/year/color of Kia. We need something done about it asap!”
“The paint on my 2014 Kia Sorento (Snow White Pearl) is peeling and delaminating across multiple areas of the vehicle, including the roof and side panels. In several areas the paint has detached completely, exposing bare metal, and rust has begun forming on the roof. The condition appears to be progressively worsening and does not appear consistent with normal wear or isolated paint damage. The affected areas are available for inspection. The peeling paint may create a road or visibility hazard if pieces detach while the vehicle is in motion. In addition, the exposed metal and developing rust on the roof and upper body areas may affect long-term structural integrity over time. This appears to be a widespread issue affecting similar Kia Sorento vehicles with Snow White Pearl paint.”
“My 2014 Kia Sorento EX was purchased brand new, one owner, and started losing paint in several areas on the outside of the car and is horrible. So many 2014 Kias have this issue. It is a BAD PAINT job. This should never happen and I’ll never buy another Kia. Kia should fix these issues immediately. My Kia is in great shape except for the horrible paint.”
“paint is falling off in large sheets could be a safety issue, been reported to the dealership, and no warning. I feel this is a real safety issue because it comes off in large sheets could cause and issue on the highways for flying debris”
“First off, we love the KIA Brand of vehicles. This is our fourth Kia. We also presently own a 2010 Optima with white paint and no peeling issues. Our Sorrento is currently showing (as of today) 133418 Miles. Sad to say that this is the only KIA we have ever owned with this very defective paint issue. Several months ago, I started to see several other 2014 Sorrento with the same peeling paint issues, so it wasn't just our vehicle. Your company is in the business of producing sophisticated and desirable vehicles designed by engineers who can cover all the bases in the manufacturing process. With the exception of this faulty paint issue, KIA has achieved this goal. I can only hope that KIA recognized this paint failure early and will go on to the next design phase. 1n my humble opinion, if KIA wants to keep growing the company brand they need to work like crazy to get to the next level in the paint process. Buyers want to have confidence that things as simple as a paint job will have a long life. Interesting when you look at very old vehicles for sale and the owners say this is the original paint. Thus, my question is how will KIA remedy this issue with both…”
Showing 6 of 160 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 4, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.