2021 Kia Soul engine and engine cooling problems

“The contact owns a 2021 Kia Soul. The contact stated that on several occasions while stopped at a red light, the engine seized. The manufacturer was notified of the failure. The contact stated that the oil warning light was illuminated. The vehicle was taken to a dealer to be repaired under NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, after the dealer diagnosed the vehicle, it was determined that the camshaft needed to be replaced. The dealer refused to perform the recall repair, specifically claiming that the issue was under an engine warranty and not a recall; even though the VIN tool indicated that the VIN was included. The failure mileage was 66,000.”

“The contact owns a 2021 Kia Soul. The contact stated that while accelerating from a traffic light at 10 MPH, the vehicle lost power and stalled. The vehicle was towed to the residence. The vehicle was later towed from the residence to the dealer. The vehicle was still being diagnosed to determine the cause of the engine failure. However, the dealer stated that the failure was not associated with the piston oil rings. The contact stated that the vehicle was included in a range of vehicle with improperly manufactured oil rings. The failure mileage was approximately 51,000.”

“The contact owns a 2021 Kia Soul. The contact stated that while driving 5 MPH, the vehicle stalled and failed to restart. The check engine warning light was illuminated. The contact associated the failure with NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); and the recall repair was previously performed on the vehicle. The vehicle was towed to the dealer but was not yet diagnosed due to the cost. The manufacturer was contacted by phone and was made aware of the failure. The failure mileage was approximately 188,000.”

“The contact owns a 2021 Kia Soul. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the high oil consumption might cause a fire in the engine bay due to a failure with the piston rings. The contact referenced NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); as the possible cause for the failure. The vehicle was taken to a dealer, and the dealer declined to perform the recall repair because the vehicle did not experience a specific failure, even though all the other issues the vehicle had experienced were listed in the recall notice. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 215,000.”

“The contact owns a 2021 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was restarted but continued to stall each time the vehicle was stopped. There was an unknown warning light illuminated. The vehicle was taken to Auto Zone for an unknown diagnostic test and then towed to the dealer. The dealer determined that a tune-up was needed. The vehicle was also towed to an independent mechanic and associated the failure with NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). The contact was advised to take the vehicle back to the dealer. The vehicle was towed back to the dealer, and it was determined that there was sludge inside the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 109,000.”

“The contact owns a 2021 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine and engine oil warning lights were illuminated. The contact added engine oil to the engine and restarted the vehicle, but the failure persisted. The vehicle was towed to an independent mechanic, who was unable to repair the vehicle. The vehicle was then towed to the dealer, but the vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 65,000.”