2021 Kia Telluride structure problems

“After having a recall, performed on the emergency parking brake it would engage while parked, but when trying to put it in drive or reverse, it would not disengage this began happening approximately two weeks to one month after the recall was performed. It isn’t happening constantly, but it does happen often. On occasion, while driving, it will engage and pull the car to the side nearly pulling me off the road. After looking for other instances of this online, I came across a post that stated it happens to their car, but only when it was over a certain temperature. After watching more closely, I had figured out that it only happens above 70F and it would only happen occasionally it was not every time it was above this . I have also brought it to the repair shop and they have no idea is what is causing it. I have found other postings about people having this issue with their Telluride same year. It is still occurring now and they are unsure of why or what is the cause.”

“Vehicle sunroof came off track on July 22, 2025. Possibly by the fault of the customer. Customer sought repair. Authorized Kia dealer recommended complete replacement of sunroof. On August 29, 2025, Customer paid authorized Kia dealer to replace sunroof with official Kia parts. On June 25, 2026, sunroof broke again through no fault of the customer. Wind deflector arms broke, got stuck open, and caused the glass to go off-track, rendering the sunroof inoperable and completely ruined. Took the vehicle to the same Kia dealer that repaired the sunroof originally. Even though the vehicle was within the 12 month warranty, it was over the 12,000 mile warranty, and Kia would not fix the sunroof. We opened a complaint with Kia Customer Care, and they did not resolve the issue for two months. Our claim was denied. We cannot afford to fix the sunroof again after 10 months, and if we do, we are concerned about it malfunctioning again. I am concerned that the sunroof glass could come dislodged while driving and strike another vehicle or cause a collision.”

“My 2021 Kia Telluride (60,500 miles) experienced failure of the panoramic sunroof wind deflector arm/mechanism. The broken component is available for inspection. The failure prevents the sunroof system from operating properly and may result in improper sealing, water intrusion, or further mechanical damage. The issue was confirmed by a Kia dealership. Kia has issued Technical Service Bulletin BOD 319 addressing Telluride sunroof wind deflector arm and mechanism failures. Despite this bulletin, I was quoted approximately $4,000+ for replacement of the entire sunroof assembly instead of the component repair procedure described by Kia. There were no warning lights or messages before failure. The issue occurred during normal vehicle use. I believe this known component failure presents a safety and reliability concern for Telluride owners.”

“Sunroof won't fully close which becomes a big issue when driving or parking the vehicle in the rain. Kia dealership diagnosed that the full sunroof assembly needs to be replaced at a total expense of $6,441.56 since the vehicle is out of the 5-year warranty period. No warning messages were displayed on the vehicle prior to this issue.”

“I have used the sunroof on my 2021 Kia Telluride probably less than ten times in the 5 years I've owned it. I started getting a leak in front of my rearview mirror so I searched for the drains by opening the sunroof and fond them. Cleaned them out as best I could. closed the sunroof but was still having a leak. The next time I opened it to look at it, it jammed and wouldn't open completely or close. With a little help, i was able to get it back on track and close but still had the leak. Took to the dealership for service and to have them look for a problem with the sunroof. They said it wasn't closing completely and the entire frame would need replacing at about $3400.00. This seems to be a common problem from what I'm seeing on Kia Forums. I was wondering if you are considering a recall on this issue?”

“Hello, I've contacted customer service for Kia America and also, customer service in Puerto Rico since I'm a resident in Puerto Rico, so that I can address the safety recall with number SC303 and also a technical service bulletin with number BOD319. However, customer service advised that they can't pull up my SUV vehicle information with the VIN provided. I'm unable to address the safety recall and the technical service bulletin since Kia can't pull up the vehicle information. My vehicle is experiencing technical failure with the intermediate shaft as described on the safety recall. Also, the sunroof is experiencing technical difficulties compatible with the information included on the TSB. I ask for your support to address the described issues, accordingly. Thank you!”