2008 Lexus IS F air bags problems

“The wiring harness for the front passenger airbag was recalled by lexus because it is too short and frequently becomes disconnected which disables the front passenger airbag and cause the air bag light to turn on on the instrument panel. Lexus sent a letter informing me of the recall, but it was sent to my parents house and I did not receive it in time. After finding the recall letter, the pandemic also prevented me from making it to the dealership in time. The letter they sent me also had no markings to indicate it was a recall or that the information inside was important in any way so the letter was easily ignored. I spoke with a lexus dealership and lexus corporate and they both refused to perform the safety repair because I was about 2 to 3 months past their deadline (June 2020?). As a result, my front passenger air bag is inoperable and any front riding passenger in my vehicle is at a greatly increased safety risk in the event of a serious crash. Lexus admitted the problem with their wiring harness and instituted a recall, so I don't think it is fair for them to potentially sacrifice the lives and the safety of my front riding passengers because of a…”

“I RECEIVED A LETTER ABOUT A RECALL AFTER BEING TOLD I WILL RECEIVE A CALL BACK. AFTER A FEW WEEKS I CONTACTED LEXUS SET A DATE OF SERVICE WAS GIVEN A RENT A CAR BY LEXUS WAS TOLD FOR FREE BUT I PAID A DEPOSIT. LEXUS HAS REFUNDED ME MY MONEY AFTER I PICK UP MY CAR A LOUD NOISE WAS COMING FROM THE DASH I CONTACTED LEXUS VIA EMAIL AND SCHEDULED A DATE WAS TOLD THAT THEY FORGOT TO CLOSE A LID AND THAT WHAT WAS MAKING THE NOISE THAT TIME THEY GAVE ME A LEXUS LOANER NOT A RENT A CAR. BUT IT'S STILL MAKING THAT NOISE MY CAR NEVER MADE THAT NOISE I GO IN FOR A RECALL SERVICE AND IT FEELS LIKE I SHOULD HAVE NEVER GONE NOW I'M SCARED TO DRIVE TO NOT BREAK ANYTHING THE NOISE HAPPENS WHEN I TURN THE AC ON ETHER PARKED OR DRIVE I HAVE VIDEO OF THE NOISE”

“GOT A AIRBAG LIGHT ON WHEN I STARTED MY CAR THIS MORNING. EVERYTHING IS INTACT. WAS READING FORUMS ABOUT IT. SAYS THIS PROBLEM IS VERY COMMON. PLEASE LET ME KNOW I DID NOT TAKE A PICTURE. BUT IF NEEDED I CAN TAKE A PICTURE AND SEND IT TO YOU.”

“"TAKATA RECALL" - I RECEIVED INFORMATION FROM LEXUS IN EARLY 2017 STATING THAT MY VEHICLE WAS PART OF A RECALL DUE TO FAULTY TAKATA INFLATORS. THE STATEMENT SHOWED THAT MY VEHICLES AIRBAG REPLACEMENT DUE TO THE RECALL COULD BE DELAYED BECAUSE THE AIRBAGS WERE PUT INTO CATEGORIES BASED ON THE AGE OF THE VEHICLE AND STATING THE CHANCE OF DEGRADATION BY WHERE YOU LIVED. THE INFO STATED THEY WOULD BE IN TOUCH WITH ME AT A LATER DATE WHEN MY VEHICLE WAS CONSIDERED TO BE MORE AT RISK. THIS WAS SEVERAL MONTHS AGO, I NOW LIVE IN FLORIDA WHERE IT IS VERY HOT, AND SINCE MY VEHICLE HAS NOT BEEN RECALLED AN TAKEN INTO THE DEALER FOR ASSESSMENT AND/OR REPAIR, I CANNOT REGISTER IT FOR THE CLASS ACTION SETTLEMENT. ANY HELP IN THIS MATTER WOULD BE APPRECIATED.”

“TAKATA RECALL. WE RECEIVED A RECALL FOR THIS AIRBAG ON MAY 2016. FAST FORWARD TO MARCH 2017 AND A REMEDY FOR THIS RECALL IS FINALLY AVAILABLE!! WHEN I CALLED MY AUTHORIZED LEXUS DEALER IN CONCORD, CA I WAS TOLD THAT I'LL BE PUT ON A WAITING LIST UNTIL THE PARTS ARE AVAILABLE. I WAS TOLD IT COULD TAKE 2-3 WEEKS. WHAT'S THE POINT OF ADVISING THEIR CUSTOMERS THAT A REMEDY IS AVAILABLE IF THE DEALERSHIP IS NOT PREPARED TO FIX THE ISSUE WHEN WE'VE BEEN WAITING ALMOST A YEAR FOR A RESOLUTION!!”

“TAKATA RECALL THE LOCAL LEXUS DEALER AND CAR MAKER, LEXUS AUTOMOBILES, ARE TAKING AN UNACCEPTABLY LONG TIME TO REMEDY THIS LIFE-THREATENING DEFECT. THIS WEEK I HAVE RECEIVED A LETTER FROM THE CAR MAKER WITH A WARNING TO NOT LET ANYONE SIT IN THE FRONT PASSENGER SEAT WHEN THE CAR IS BEING OPERATED. THIS IS THE SECOND MAILING I HAVE RECEIVED, AND THE PROBLEM IS DESCRIBED AS MORE CRITICAL WITH EACH MAILING. SINCE JUNE OF 2016 I HAVE BEEN ON A WAITING LIST WITH THE LOCAL DEALER TO HAVE THE TAKATA DEVICE REPLACED. THIS DELAY IS NOT A REASONABLE PERIOD TO WAIT. FURTHERMORE THE LOCAL DEALER, LEXUS OF THOUSAND OAKS, IS NOT DILIGENT IN ASSIGNING PEOPLE TO THE RECALL REPAIR WAITING LIST. MY WIFE CALLED THE DEALER TWICE IN EARLY 2016 AND WAS ASSURED THAT OUR CAR WAS ASSIGNED. I VISITED THE DEALER IN SUMMER OF 2016 AND FOUND THAT OUR CAR WAS NOT ON THE DEALER RECALL REPAIR LIST. SO, ONLY BY VISITING THE DEALER WAS I ABLE TO DEFINITELY BE ASSIGNED TO THE LIST. VERY POOR OVERSIGHT BY THE CAR MAKER OF A CRITICAL ISSUE BEING HANDLED BY THE DEALER. THE CAR MAKER SHOULD STEP-UP AND CREATE A WAITING LIST WEBSITE THAT SCHEDULES APPOINTMENTS AT ANY LOCAL DEALER THAT IS READY TO…”