2004 Lexus RX330 exterior lighting problems

“THE RED PLASTIC HOUSING THAT THE TAILLIGHT IS IN IS MELTED, THE LIGHTS ARE STILL WORKING, BUT THE RED PLASTIC AROUND THE BULB HAS MELTED ON BOTH THE RIGHT AND LEFT REAR BRAKE LIGHTS”

“DURING NIGHT DRIVING, THE HEADLIGHTS RANDOMLY GO OFF. I HAVE TO SWITCH THEM OFF AND THEN ON AGAIN. IN A FEW MINUTES I HAVE TO REPEAT. THE BULBS ARE NOT BLOWN BECAUSE WHEN I SWITCH THEM ON, BOTH LAMPS COME ON. HAVING TO CONSTANTLY TURN THEM OFF AND ON DURING DRIVING. IT SEEMS TO BE GETTING WORSE. I WORK NIGHTS AND THIS IS GETTING TO BE A BURDEN. OF COURSE, I DON'T KNOW WHAT CAUSES THIS TO HAPPEN SO I TOOK IT TO GET IT REPAIRED AND THEY TOLD ME THERE WAS A RECALL FOR THE HEAD LIGHTS. UNFORTUNATELY, I DON'T HAVE THE RECALL NUMBER. I BELIEVE THIS IS A SAFETY RISK BECAUSE THEY GO OFF RANDOMLY WHILE I'M DRIVING.”

“LEXUS CURRENTLY HAS A SO CALLED WARRANTY ENHANCEMENT NOTIFICATION -ZLB HEADLAMP REPLACEMEENTS. THEY DON'T WANT TO REPLACE MY HEADLIGHTS EVEN THOUGH THE DO LEAK WATER DURING A RAIN STORM. THERE ARE WATER STREAKS ON THE INSIDE WHICH HAMPER LIGHTING OUTPUT. IT IS DANGEROUS. WHY DID THEY SEND ME THIS IF IS WAS NOT IMPORTANT?”

“MY 2004 LEXUS RX330'S EXTERIOR LIGHTS HAVE ALWAYS LEAKED. FRONT AND BACK BUT THE FRONT IS THE WORST. THIS NOW TO THE POINT THAT THE HEADLIGHTS ARE SO POOR THAT I HAVE BEEN ADVISED NOT TO DRIVE AT NIGHT. LEXUS WILL NOT CORRECT THIS ISSUE UNLESS YOU PAY THEM A WHOPPING $400 + PER UNIT! NO THANK YOU! I SOON HOPE TO PURCHASE SOMETHING NOT MADE BY LEXUS! *TR”

“MY CAR HAS A PROBLEM WITH EXCESS MOISTURE AND CONDENSATION IN THE HEADLIGHT HOUSING. IT HAS CONTINUED TO WORSEN FOR THE PAST SEVERAL YEARS. LEXUS REFUSED TO RECOGNIZE THIS PROBLEM AS ITS RESPONSIBILITY UNTIL DECEMBER, 2013 WHEN IT ISSUED A WARRANTY ENHANCEMENT TO ALL LEXUS RX OWNERS THAT HAD THIS PROBLEM. THAT NOTICE INDICATED THAT PARTS WERE BEING MANUFACTURED AND WOULD BE AVAILABLE BY MAY, 2014. MY CAR WAS INSPECTED AND WAS ADVISED THE REPAIR WOULD BE MADE AS SOON AS THE PARTS WERE AVAILABLE. IN EARLY JULY I CONTACTED MY DEALER (CHERRY HILL LEXUS) WHO REFERRED ME TO LEXUS CORPORATE. I WAS ADVISED BY LEXUS CORPORATE THAT PARTS WOULD BE AVAILABLE TO FIX THE PROBLEM BY THE END OF JULY. NOW, 8 MONTHS AFTER THE WARRANTY ENHANCEMENT WAS ANNOUNCED, PARTS ARE STILL NOT AVAILABLE TO FIX THE PROBLEM. THE DEALER SAYS CONTACT LEXUS AND LEXUS SAYS CONTACT THE DEALER; THE RUN-A-ROUND IS GETTING A LITTLE OLD. THE SERIOUS NATURE OF THIS PROBLEM WAS RECOGNIZED BY A US FEDERAL JUDGE IN HO V. TOYOTA, THE COURT SAID IN THE INSTANT MATTER, THE COURT FINDS THAT PLAINTIFFS SUCCESSFULLY SHOWED THAT THE ALLEGED DEFECT POSED A GENUINE SAFETY RISK BECAUSE A HEADLAMP FLICKERING OR GOING…”

“DEFECTS IN HEADLAMP ASSEMBLY CAUSED WATER FROM RAIN TO ACCUMULATE INSIDE THE LAMP, OVERTIME, THE WATER CAUSED THE HI-VOLTAGE UNIT TO SHORT OUT AND THE HEADLAMP IS IN-OPERATIVE (THIS IS FOR THE LOW BEAM HID LIGHTS). REPLACEMENT COST IS $1,800 PER LAMP ASSEMBLY (DEALERS QUOTE). THIS IS A SAFETY ISSUE SINCE THE LOW BEAM IS NOT AVAILABLE FOR DRIVING AT NIGHT. *JB”