2005 Lexus RX330 structure problems

“The contact owns a 2005 Lexus RX 330. The contact stated that there were horizontal and vertical cracks on the dashboard near the passenger’s side air bag housing. There was no warning light illuminated. The contact was concerned about the safety of the driver’s and passenger’s side air bags. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.”

“2005 LEXUS RX 330 Vin# [XXX] Problem: Dashboard crack and peel all over the surface happened on January 2021.I might be eligible for Lexus to cover this approximate $ 800.00 repair at no charge to me. This is WARRANTY ENHANCEMENT NOTIFICATION. Letter I never get from LEXUS. List of Models Lexus IS covering under this warranty Enhancement 2007-2008 ES 350 2003-2008 GX 470 2004-2006 RX330 2007-2009 RX 350 2005-2008 RX 400h My warranty expire on august 2017 The Dash start cracking and peeling on 2021.”

“TL* THE CONTACT OWNS A 2005 LEXUS RX330. THE CONTACT STATED THE DASHBOARD WAS CRACKING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.”

“TL* THE CONTACT OWNS A 2010 LEXUS RX330. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED NEAR THE PASSENGER'S SIDE AIR BAG HOUSING. THE DASHBOARD FRACTURE EXPANDED THROUGHOUT THE DASHBOARD AND CAUSED THE FRONT PASSENGER'S AIR BAG OUTLINE TO BE VISIBLE. THE MANUFACTURER INFORMED THE CONTACT THAT THE DASHBOARD REPLACEMENT WARRANTY HAD EXPIRED IN 2018. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE. *BF CARFAX STATES THAT ACCORDING TO THE VIN NUMBER, THE VEHICLE IS ACTUALLY A 2005 LEXUS RX330 NOT A 2010.*AS\”

“LEXUS HAD A RECALL TO REPAIR CRACKS RAPIDLY DEVELOPING IN THE DASHBOARD. WHEN THE RECALL CAME OUT I WAS IN THE HOSPITAL HAVING CANCER SURGERY. THE DATE FOR THE RECALL HAD JUST PASSED. I CALLED LEXUS AND WAS TOLD TO BRING THE CAR TO9 THE DEALER. THE DEALER FOUND THE PROBLEM AND WROTE OF AN ESTIMATE TO SUMMIT FROM HEADQUARTERS FOR COVERAGE. HEADQUARTERS GOT BACK TO ME AND SAID I WAS TOO LATE TO HAVE IT FIXED UNDER THE RECALL. THIS WAS AFTER THE DEALER SAID THEY WOULD. I WROTE TO THE CEO OF LEXUS USA AND NEVER EVEN GOT THE COURTESY OF A REPLY. NOW THE DASHBOARD IS CRACKING WORSE.”

“2005 LEXUS RX330. CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD IS VERY STICKY, HAS CRACKS AND NEEDS TO BE REPLACED. DEALERSHIP INFORMS CONSUMER REPLACEMENT DASHBOARD STILL ON BACK ORDER. *SMD”