2008 Lexus RX350 structure problems

“TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT THE AUTOMATIC TRUNK DOOR CLOSED DOWN ON A FAMILY MEMBER WITHOUT WARNING. THERE WAS NO INJURY. THE FAILURE OCCURRED SEVERAL TIMES WITH THE TRUNK DOOR AUTOMATICALLY CLOSING WITHOUT WARNING. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT AT LEXUS OF RICHMOND (703 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235, (804) 323-8000). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 109,000.”

“I HAVE HAD TO CONTINUOUS ISSUES WITH MY VEHICLE SINCE I BECAME THE OWNER OF IT. #1 THE HEADLAMP GETS VERY FOGGY. EVERY 2-3 MONTHS I TAKE IT TO THE CAR WASH, THEY POP IT OUT AND CLEAN IT. I GET THIS DONE BECAUSE THE LAMP LOOKS VERY DIM WHILE I AM DRIVING IT AT NIGHT AND IT MAKES IT DIFFICULT TO SEE THE ROAD. THIS IS A SAFETY ISSUE. THE SECOND ISSUE IS THAT THE DASHBOARD IS HEAVILY CRACKED TO THE POINT WHERE MY SON IS ABLE TO PICK OFF PIECES AND TRIES TO PUT IT IN HIS MOUTH. I AM AFRAID OF WHAT TOXIC CHEMICALS THE CRACKED DASHBOARD IS EXPOSING ME AND MY CHILD TO. I CALLED LEXUS TO GET THESE REPAIRED UNDER THE WARRANTY ENHANCEMENT PROGRAM AND THEY TOLD ME THAT BOTH OF THESE ARE NOW 1 YEAR PAST THE WARRANTY. I HAVE BEEN THE OWNER OF THIS CAR SINCE 2017 AND I NEVER GOT NOTICE OF EITHER OF THESE WARRANTY ENHANCEMENTS. BEFORE THAT MY DAD OWNED IT AND HE ALSO NEVER RECEIVED NOTICE. I HAVE FILED A CASE # WITH LEXUS [XXX]. THEY NOW TELL ME THERE IS NOTHING THEY CAN DO AND I WILL HAVE TO PAY OUT OF POCKET FOR ISSUES THAT HAVE BEEN EXISTING FOR THE LAST 4-5 YEARS! *TR”

“TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT THE ENTIRE DASHBOARD WAS CRACKING FROM THE DRIVER'S SIDE TO THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO LEXUS OF WICHITA (1555 N GREENWICH RD, WICHITA, KS 67206, (316) 779-2606) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS COSMETIC; THEREFORE, IT WOULD NOT BE REPAIRED FOR FREE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.”

“MY DASHBOARD HAS A SERIOUS CRACKING ISSUE. IT IS ALSO STICKING AND IS MELTING CAUSED BY HEAT. I WAS NEVER NOTIFIED THAT THERE WAS A RECALL AND REPLACEMENT ON THE DASHBOARD. ONCE I RESEARCHED THE DASHBOARD ISSUE ONLINE I CONTACTED LEXUS ON JUNE 01, 2017. THE TOLD ME THAT SINCE IT WAS NOT A SAFETY ISSUE AND IT WAS ONLY COSMETIC ISSUE THAT BY LAW THEY DID NOT HAVE TO NOTIFY ME. I THINK THIS IS VERY UNFAIR.”

“TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE REAR PASSENGER SEAT BELT UNBUCKLED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000. *DT UPDATED 12/18/18*JB”

“TL* THE CONTACT OWNS A 2008 LEXUS RX350. TWO YEARS AGO, THE CONTACT NOTICED WATER ON THE FLOOR OF THE VEHICLE AS WELL AS THE FRONT DRIVER'S AND REAR SEATS. THE CONTACT ALSO NOTICED MOLD IN THE VEHICLE ALONG WITH AN ODOR. THE VEHICLE WAS TAKEN TO LEXUS OF EDISON AT (732) 798-7948 (711 U.S. HIGHWAY 1, EDISON, NJ 08817) WHERE THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE DEALER STATED THAT THE CARPET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO LEXUS OF EDISON WHERE THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.”