2010 Lexus RX350 vehicle speed control problems

“The contact called on behalf of her son who owns a 2010 Lexus RX350. The contact stated that she had taken her son's vehicle to the car wash. The contact stated while at a complete stop, in the carwash drive-through, the vehicle accelerated independently and the driver's side of the vehicle crashed into the wall on the left side of the carwash bay. Heavy metal structures fell on the vehicle. As a result, the windshield was shattered and the ceiling of the vehicle was bent. The air bags failed to deploy. There was no warning light illuminated. The contact sustained two large contusions below the knee of her left leg. The injured area later became swollen and bruised. The contact sought medical assistance. A police report was filed. The vehicle was towed to a tow yard. The vehicle was then towed to the contact's residence. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 12V305000 (Vehicle Speed Control). The manufacturer was notified of the failure and informed the contact that they would send a field inspector to retrieve the Event Date Recorder (EDR) in order to determine the cause of the failure. A case was…”

“I WAS SLOWLY ENTERING FROM I15 TO H-78 WEST. SUDDENLY CAR BEGAN TO REV AND ACCELERATE AS IF I WAS FLOORING GAS PEDAL. I JABBED AT PEDAL A COUPLE TIMES AND HIT BRAKES...IT STOPPED WITHIN A FEW SECONDS....NOT SURE IF WHAT I DID HAD ANYTHING TO DO WITH IT STOPPING. MY GAS PEDAL IS NOT STICKY AND SMOOTHLY ADJUSTS. MY VEHICLE IS IN PRISTINE CONDITION AND HAS HAD ALL MAINTENANCE. I WAS FORTUNATE I HAD SEVERAL CAR LENGTHS CLEAR. I AM 100% CERTAIN I DID NOT ACCIDENTALLY SLIP OR PUSH ON PEDAL. WHILE IT WAS ACCELERATING I EVEN LIFTED FOOT COMPLETELY OFF PEDAL AND IT STILL WAS GOING.”

“AS I WAS PULLING IN A BUSINESS CENTER TO PARK, I STEP ON THE BRAKE BUT THE CAR WOULD NOT STOP. THE ACCELERATOR CONTINUES AND CAUSED MY CAR TO RUN INTO A POWER BOX AT A BUSINESS. THIS CAUSED THE BUSINESS TO HAVE A POWER OUTAGE FOR THE ENTIRE DAY. THE WEATHER WAS CLEAR. IT WAS 11:30AM. THERE WAS NO CAR AROUND THE PARKING LOT MANY SPACES WERE EMPTIED. IM VERY FORTUNATE THAT THE CAR RAN INTO THE POWER BOX OTHERWISE THE CAR WOULD HAVE DRIVEN ITSELF INTO THE STREET! I'M A GREAT DRIVER FOR MORE THAN 20+ YEARS AND NO TICKETS OR ACCIDENTS. INSURANCE CARRIER HAD DECLARED AS TOTAL LOSS DUE FOR THE IMPACT. AIRBAGS DID NOT DEPLOYED.”

“MY FARM IS 1/2 MILE OFF WELD COUNTY ROAD 16 IN KEENESBURG COLORADO. THERE IS A GRAVEL DRIVE AROUND THE HOUSE TO A SHORT CONCRETE DRIVEWAY IN FRONT OF THE GARAGE. WHEN WE DRIVE ONTO THE CONCRETE PORTION, WE ARE ANGLED NORTH EAST TOWARD THE GARAGE DOOR AND HAVE TO BACK UP A SHORT DISTANCE TO HEAD THE CAR EAST TO ENTER THE GARAGE. WE DRIVE VERY SLOW THROUGH THE YARD AS WE HAVE ANIMALS TO WATCH OUT FOR AND MAKE A SLOW ENTRY TOWARDS THE CONCRETE DRIVEWAY. AS SHE TURNED AROUND THE HOUSE TOWARD THE DRIVEWAY THE CAR SEEMED TO BE GOING FASTER THAN NORMAL AND SHE TOOK HER FOOT OFF THE ACCELERATOR AND EASED ON THE BRAKE BUT THE CAR DID NOT SLOW AND SHE FELT THE ACCELERATOR WAS PULLING HER FORWARD FASTER THAN SHE WANTED. THE BRAKE PEDAL DID NOT SLOW THE CAR. THE CAR ANGLED ACROSS THE CONCRETE DRIVEWAY, NARROWLY MISSING THE CORNER OF THE GARAGE AND STRUCK A TREE ON THE NORTH SIDE OF THE HOUSE. THE IMPACT DID NOT DEPLOY THE AIR BAG AND MY WIFE HAD NO INJURY. HER SEAT BELT WAS FASTENED UNTIL SHE SHUT THE CAR OFF AND EXITED THE CAR. I NOTIFIED USAA MY INSURER AND LATER SPOKE TO SEVERAL MECHANICS ABOUT REPAIRS AND THE PROBLEM MY WIFE ENCOUNTERED JUST PRIOR TO THE ACCIDENT. ONE…”

“I HEARD THAT THERE WAS A RE- CALL ALSO MY ROOF MAKES A NOISE WHEN O DRIVE OVER 70 -80 MILES AND THAT NOT NORMAL I GOT THE CAR USED SO IM NOT SURE IF THERE IS WARRWNTY BUT MY CAR ONLY HAS 63000 MILES”

“TL* THE CONTACT OWNS A 2010 LEXUS RX350. WHILE THE CONTACT'S SPOUSE WAS PULLING INTO A PARKING SPACE AT 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE ACCELERATED. THE ENGINE REVVED AND THE CONTACT DROVE OVER A SNOW MOUND BEFORE CRASHING INTO A WALL. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO BERGSTROM LEXUS OF APPLETON (3060 N VICTORY LN, APPLETON, WI 54913, (920) 471-1895) WHERE A THIRD PARTY SPECIALIST WAS SENT TO EXAMINE THE VEHICLE. THE FINDINGS WOULD BE REPORTED TO THE CONTACT AT A LATER DATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE CRASH WAS IN RELATION TO NHTSA CAMPAIGN NUMBER: 12V3005000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 115,000.”