2007 Lincoln MKX fuel/propulsion system problems

“I WENT TO THE FORD DEALERSHIP ON GREYSTONE IN COLUMBIA SC TO GET MY RECALL DONE. I WAS TOLD THAT THE PART I NEEDED FOR THE RECALL WAS NOT IN STOCK AND THAT THEY WOULD HAVE TO ORDER IT. AFTER TWO WEEKS PASTED I CALLED TO SEE IF THE PART CAME IN AND I WAS TOLD, IT WAS ON BACK ORDER AND THEY DIDN'T KNOW HOW LONG IT WOULD TAKE TO COME IN AND THAT THEY WOULD CALL ME ONCE IT ARRIVED. I NEVER RECEIVED A CALL. *TR”

“THE TAKATA RECALL IS POTENTIALLY LIFE THREATENING AND UNFORTUNATELY LINCOLN OFFERS NO SOLUTION TO THE CUSTOMER AND THAT IS SOMETHING THAT IS NOT BEING TAKEN SERIOUSLY BY THE COMPANY . I HAVE RECEIVED LETTER AFTER LETTER WARNING ME THAT CORROSION OF THE FUEL TANK IS DEFECTIVE AND DIRECTIONS TO TAKE THE TO A LINCOLN DEALER. I HAVE BEEN TO THE DEALER OVER 3 TIMES AND EVERYTIME ITS A DIFFERENT EXCUSE AS TO WHY NOTHING CAN BE DONE. I SMELL GAS FUMES ALL THE TIME AND HAVE SEEN VISIBLE RUST ON THE FUEL TANK. I RECEIVED LETTERS SAYING I WOULD BE ABLE TO DRIVE A TEMPORARY RENTAL AND AS USUAL EVERY RENTAL IS ALREADY OUT WITHIN 100 MILES OF ME. I CALLED LINCOLN AND ASKED IF THERE ARE ANY NEAR NEW YORK A METROPOLITAN AREA AND NONE WHAT SO EVER CAN BE FOUND. SO IN ENDING I HAVE A ROLLING DEATH TRAP THAT CAN POTENTIALLY IGNITE IN FLAMES OR SERIOUSLY INJURE IF NOT KILL ANYONE WHO SITS IN THE PASSENGER SEAT IF I WERE TO GET INTO AN ACCIDENT. PLEASE HELP HOWEVER POSSIBLE AS THIS IS A COMPLETE LACK OF ATTENTION FROM THE COMPANY.”

“OUR CAR WAS IDENTIFIED AS FORD/LINCOLN SAFETY RECALL 14S22 INVOLVING CORROSION OF THE FUEL TANK. SOUTH HILLS LINCOLN MADE A POOR DECISION TO TREAT TANK WITH ANTI-CORROSIVE IN LATE SEPTEMBER 2016 VERSUS REPLACE THE FUEL TANK. OUR FUEL TANK COMMENCED LEAKING ON 8/23 AND IS UNSAFE TO DRIVE. AS DEALER WAS PAID BY FORD IN 2016 FORD HAS INDICATED THAT THEY ARE NOT GOING TO PAY DEALER 2X FOR SAME RECALL. WORK DONE IS BEYOND 12 MONTH WARRANTY FOR RECALL REPAIR. I HAVE HAD TO RENT A CAR BECAUSE MY MKX IS UNSAFE TO DRIVE LEAKING FUEL. TANK IS $2,770 PLUS LABOR. AS RECALL HAS NO EXPIRATION DATE, FORD/SOUTH HILLS LINCOLN NEED TO FIX SAFETY PROBLEM. HELP!”

“TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE JERKED FORWARD AND THE UNDERCARRIAGE DETACHED FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, FLUIDS WERE LEAKING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO DAVE SINCLAIR LINCOLN ST PETERS (4760 N SERVICE RD, ST PETERS, MO 63376) WHERE IT WAS DIAGNOSED THAT THE UNDERCARRIAGE, FUEL LINE, AND TRANSMISSION LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.”

“TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING VARIOUS SPEEDS, A BURNING TAR ODOR WAS DETECTED COMING THROUGH THE VENTS AND SMOKE APPEARED. THE VEHICLE WAS TAKEN TO CHAMPION FORD LINCOLN MAZDA (140 SOUTHTOWN BLVD, OWENSBORO, KY 42303, (270) 684-1441) WHERE IT WAS DIAGNOSED WITH A LEAK IN THE POWER TRANSFER UNIT, WHICH NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE CONTACT BELIEVED THAT THE RECALL REPAIRS FAILED BECAUSE THE ODOR AND SMOKE WERE PRESENT BEFORE THE VEHICLE WAS SERVICED PER THE RECALL IN 2015. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.”

“TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE THE VEHICLE WAS PARKED, A STRONG FUEL ODOR WAS PRESENT AND FUEL WAS ON THE GROUND WHERE THE FUEL TANK WAS LOCATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS PREVIOUSLY TAKEN TO A DEALER FOR THE RECALL, BUT NO REMEDY WAS PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.”