59 owner complaints to NHTSA about the 2007 Mazda CX-7 cite suspension, 11% of all 528 complaints for this model year. NHTSA also lists 1 recall on this component.
“WHILE DRIVING THE WHEEL AND STEERING BECAME IMPOSSIBLE TO CONTROL. THE CAR WAS ONLY STOPPED BY A WALL ON THE HIGHWAY. MY HUSBAND WAS DRIVING AND HAD A HEART ATTACK DURING THIS INCIDENT WITH THE CAR. THE AIRBAG ON THE DRIVERS SIDE WAS DEPLOYED.”
“TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. NORTH FRONTIER AUTO (205 8TH AVE SE, PINE CITY, MN) WAS CALLED AND DIAGNOSED THAT AN UNKNOWN SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED AND THE VEHICLE COULD NOT BE STARTED. THE CONTACT WAS ABLE TO GET THE BATTERY JUMPSTARTED AND DROVE TO NORTH FRONTIER AUTO WHERE THE CODES WERE CLEARED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN AND SOLENOID WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE SOLENOID FAILURE WAS REPAIRED, BUT THE TIMING CHAIN FAILURE WAS NOT. THE VEHICLE WAS RETURNED TO THE DEALER WHERE THEY STATED THAT THEY REPAIRED THE TIMING CHAIN. AFTER THE VEHICLE WAS REPAIRED, THE CONTACT STATED THAT THE AXLE, BALL JOINT, AND CONTROL ARM WERE DETACHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURES WERE CONFIRMED AND THE TIMING CHAIN WAS CONFIRMED TO BE INCORRECTLY INSTALLED BY THE DEALER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000.”
“TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V429000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE CONTACT CALLED BILL HOOD MAZDA AT 985-345-0321 (333 N MORRISON BLVD, HAMMOND, LA 70401) AND WAS INFORMED TO DRIVE THE VEHICLE TO THE DEALER FOR RECALL REPAIRS. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. THE CONTACT STATED THAT THE DEALER DID NOT OFFER TO RETRIEVE THE VEHICLE FOR HER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT”
“NHTSA RECALL #16V-593 - THIS RECALL INDICATES THAT THERE IS THE RISK OF SIGNIFICANT LOSS OF STEERING CONTROL INCREASING THE RISK OF A CRASH. THIS RECALL IS TAKING AN INORDINATE AMOUNT OF TIME, AND I THINK THAT IT IS IMPERATIVE THAT THIS BE EXPEDITED IN ORDER TO REPLACE THE PART BEFORE IT BECOMES A MORE SEVERE ISSUE WHICH COULD INCLUDE LITIGATION. THE STEERING CONTROL IS A VITAL PART OF THE OPERATION OF THIS VEHICLE AND I DON'T THINK THAT IT IS FEASIBLE OR FAIR TO THE OWNERS OF MAZDA VEHICLES TO BE PLACED IN SUCH A PRECARIOUS SITUATION. THIS ISSUE NEEDS TO BE ESCALATED SO THAT EXISTING OWNERS OF THESE VEHICLES CAN GET THE REPLACEMENT PARTS THAT ARE NEEDED AS SOON AS POSSIBLE. MY VEHICLE IS BEGINNING TO EXPERIENCE SOME OF THESE STEERING ISSUES, AND I KEEP MY CAR PROPERLY MAINTAINED , BUT THE EXPENSE OF THE REPLACEMENT OF THESE CONTROL ARMS AT THIS TIME IS A DIFFICULT EXPENSE. PLEASE HELP ME TO HAVE THIS ISSUE ESCALATED.”
“TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE ATTEMPTING TO MOVE THE VEHICLE, IT WOULD NOT GO FORWARD OR BACKWARDS. THE VEHICLE WAS TOWED TO SIEMANS FORD INC. (LOCATED AT 8961 RED ARROW HWY, BRIDGMAN, MI 49106, TEL: (888)501-0429) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LOWER CONTROL ARMS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.”
“TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE DRIVING APPROXIMATELY 55 MPH, A GRINDING NOISE WAS HEARD COMING FROM THE FRONT PASSENGER SIDE WHEEL. THE CONTACT CALLED DEERY BROTHERS MAZDA (LOCATED AT 200 S GEAR AVE, WEST BURLINGTON, IA 52655) WHO STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 138,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.”
Showing 6 of 59 reports. Read every report on NHTSA.gov.
Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.