Problems · by component

2000 Mercury Sable air bags problems

34 owner complaints to NHTSA about the 2000 Mercury Sable cite air bags, 7% of all 465 complaints for this model year.

Complaints
34
7% of all complaints
Crashes
11
Reported by owners
Fires
0
Reported by owners
Injuries
12
Reported by owners
01 —Owner reports

What owners say about the air bags

Verbatim from NHTSA complaints, newest first
“MY DAUGHTER WAS DRIVING MY 2000 MERCURY SABLE AROUND A CURVE TO THE LEFT WHEN THE REAR OF THE VEHICLE BEGAN TO SLIDE TO THE LEFT CAUSING HER TO LOOSE CONTROL AND STRIKE 2 GUARD RAILS,2 VEHICLES TRAVELING IN THE OPPOSITE DIRECTION AND THEN HEAD-ON INTO A STONE RETAINING WALL. VEHICLE WAS SEVERELY DAMAGE AND MY DAUGHTER SUFFERED A MINOR HEAD INJURY. THE AIRBAGS DID NOT DEPLOY EVEN AFTER STRIKING THE WALL HEAD-ON. WE ARE CONCERNED THAT THE REAR COIL SPRINGS WERE DEFECTIVE, RUSTED AND MAY HAVE CAUSE HER TO LOOSE CONTROL AND THE REAR-END OF THE VEHICLE TO SLIDE TO THE LEFT. 1 WEEK PRIOR TO VEHICLE CRASH/INCIDENT, THE REAR END OF THE VEHICLE SLID TO THE LEFT ON DRY PAVEMENT WHILE TURNING TO THE RIGHT. VEHICLE TIRES WERE FAIRLY NEW AND IN GOOD CONDITION. PLEASE REVIEW THE 2000 MERCURY SABLE FOR DEFECTS IN THE REAR COIL SPRINGS AND THE AIRBAG DEPLOYMENT FAILURE. *TR”
Owner complaint to NHTSAFiled Nov 2, 2012Suspension, Air bagsCrash reportedODI 10483131
“WHILE DRIVING 35 MPH CONSUMER APPLIED THE BRAKE PEDAL AND THE BRAKES FAILED, RESULTING IN A COLLISION. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER AND PASSENGER SUSTAINED MAJOR INJURIES, AND WERE TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. HOWEVER, THE DEALER REFUSED TO INSPECT THE VEHICLE. *AK”
Owner complaint to NHTSAFiled Jun 23, 2004Service brakes, hydraulic, Air bagsCrash reportedODI 10079757
“WHILE DRIVING FRONT DRIVER AN PASSENGER AIR BAGS INADVERTENTLY DEPLOYED. THE CONSUMER MANAGED TO DRIVE TO THE DEALERSHIP. THE DEALERSHIP'S MECHANIC DID NOT RESOLVE THE PROBLEM. *AK THE VEHICLE HAD NO EXTERIOR DAMAGE. THE INSURANCE COMPANY DENIED THE CLAIM STATING THAT THE PROBLEM WAS A MECHANICAL DEFECT. *NM”
Owner complaint to NHTSAFiled Apr 20, 2004Air bagsODI 10067426
“2000 MERCURY SABLE WITH ADJUSTABLE BRAKE AND GAS PEDALS WAS RECALLED FOR SPACING ISSUE. TOLD ON RECALL NO ADJUSTMENT NEEDED. HAD BAD CRASH. AFTER CRASH TOLD TWO MORE TIMES ADJUSTMENT NOT NEEDED. THIS CAR HAS A BRAKE PEDAL THAT WOBBLES SIDE TO SIDE 7 MM AND A GAS PEDAL THAT WOBBLES SIDE TO SIDE 1 CM. ODI IN WASHINGTON TOLD ME THAT AS BRAKE AND GAS PEDAL UNIT IS BROUGHT FORWARD THE 3 INCH DISTANCE FOR A SHORTER PERSON THE SIDE TO SIDE WOBBLE OF BRAKE PEDAL BECOMES WORSE CAUSING YOU TO HIT THE GAS. THEY ALSO SAID ADJUSTMENT SHOULD HAVE BEEN MADE ON THIS CAR. FORD REFUSES TO ACKNOWLEDGE PROBLEM AND TO DO ANYTHING ABOUT IT. THIS VEHICLE IS VERY, VERY DANGEROUS TO DRIVE.”
Owner complaint to NHTSAFiled Jan 15, 2004Service brakes, hydraulic, Air bagsCrash reportedODI 10070929
“PETITION TO OPEN AN IMMEDIATE INVESTIGATION INTO WHY THE MERCURY SABLE HAS EXCESSIVE MOVEMENT OF THE BRAKE PEDAL, SHE OWNS A 2000 MERCURY SABLE WITH A DEFECTIVE BRAKE PEDAL & AIRBAGS.*MR THE VEHICLE IS EQUIPPED WITH AN ADJUSTABLE BRAKE AND GAS PEDAL SYSTEM WHICH WAS RECALLED FOR THE SPACING BETWEEN THE PEDALS. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY INDICATED THAT THE VEHICLE NEEDED NO ADJUSTMENT. ONE DAY THE DRIVER WAS TURNING INTO A PARKING SPACE WHEN THE VEHICLE SUDDENLY ACCELERATED ONTO A GRASSY MEDIAN AND HIT A LIGHT POLE. THE VEHICLE CAME TO REST AFTER HITTING A VEHICLE HEAD ON. THE AIR BAGS DID NOT DEPLOY AND BOTH OCCUPANTS WERE INJURED. ON INSPECTION OF THE CAR IT WAS NOTED THAT THE BRAKE PEDAL HAD EXCESSIVE SIDE TO SIDE MOVEMENT. THE MANUFACTURER INDICATED THIS WAS A NORMAL CONDITION. *TS *NLM”
Owner complaint to NHTSAFiled Nov 23, 2003Service brakes, hydraulic, Air bagsCrash reportedODI 10044588
“WHILE DRIVING 35 MPH AIR BAGS INADVERTENTLY DEPLOYED. CONSUMER MANAGED TO PULL OVER. CONSUMER TOOK VEHICLE TO DEALERSHIP BUT THE PROBLEM HAD NOT BEEN RESOLVED.*AK”
Owner complaint to NHTSAFiled Oct 23, 2003Air bagsODI 10044656

Showing 6 of 34 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.