2009 Nissan 3 Series steering problems

“The contact owns a 2009 Nissan 370Z. The contact stated that while attempting to start the vehicle, the steering wheel locked up, and the contact was unable to start the vehicle. The vehicle was towed to the residence, where a mobile mechanic diagnosed the vehicle with steering module failure. The contact called the dealer to schedule an appointment, and the dealer informed the contact that the vehicle could not be repaired under Nissan Voluntary Service Campaign Number: P3208; free of charge, because the vehicle had already been previously repaired under the Voluntary Service Campaign. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact the vehicle history did not display the completion of Nissan Voluntary Service Campaign Number: P3208, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 176,000.”

“I PURCHASED MY FIRST NISSAN, A 2009 370Z, IN 2018. I WENT TO START MY CAR AND IT WOULD NOT START, AFTER READING VARIOUS FORUMS ON THE INTERNET I FOUND THE ISSUE WITH THE 370Z IS WELL DOCUMENTED TO THE ESCL (ELECTRONIC STEERING COLUMN LOCK) ISSUE. THERE IS NO WARNING TO THIS OCCURRING; I DROVE MY CAR TO THE STORE AND THEN HOME, AN HOUR LATER WENT TO START TO THE CAR AND IT WOULD NOT START. THE ONLY LEAD I HAD WAS THE INTELLIGENT KEY WARNING LIGHT, THAT WHEN REFERENCED IN THE OWNER'S MANUAL STATES THIS WILL LOCK THE STEERING COLUMN AND PREVENT THE CAR FROM STARTING. THIS IS USUALLY TRIGGERED FROM AN UNREGISTERED KEY BUT MY KEYS WERE REGISTERED AND HAD WORKED WITH THE CAR FROM THE TIME I BOUGHT IT. THE CAR HAS HAD THIS MODULE CHANGED OUT FOR PARTS ARE DATED, AND THE CURRENT MODULE IS DATED FROM 2012, AFTER THE CAR WAS RELEASED IN 2009. I AM NOT FACED WITH REPLACING THIS PART TO GET MY 370Z TO START, I HAVE TO HAVE THE CAR TOWED TO THE NISSAN SHOP AND WAS TOLD IT WILL BE ABOUT $1100 TO FIX. IT IS WELL DOCUMENTED THAT THE ESCL THAT NISSAN USES IS MALFUNCTIONING. THE INTERNET IS FULL OF STORIES OF PEOPLE STRANDED. NISSAN CLAIMS TO HAVE FIXED THIS ISSUE BUT CLEARLY…”

“MY VEHICLE IS EQUIPPED WITH AN ELECTRONIC STEERING COLUMN LOCK (ESCL) THAT LOCKS THE STEERING WHEEL WHEN THE VEHICLE IS PARKED AND TURNED OFF TO HELP PREVENT THEFT. ON SOME VEHICLES, DUE TO A MANUFACTURING IRREGULARITY,THE ESCL MAY MALFUNCTION AFTER THE VEHICLE HAS BEEN LOCKED AND COULD PREVENT THE ENGINE FROM STARTING. THIS CONDITION, SHOULD IT OCCUR, WILL ONLY OCCUR WHEN ATTEMPTING TO START THE VEHICLE, WHICH HAPPENED WITH MY NISSAN 370Z YESTERDAY. THANK GOD I WASN;T STRANDED IN THE MIDDLE OF NOWHERE. AND LUCKILY THIS DID NOT HAPPEN IN THE MIDDLE OF AN INTERSECTION OR OTHER BUSY ROAD. I HAVE READ THAT NISSAN HAS ALREADY RECALLED THIS PART FOR THEIR 2009-10 NISSAN ALTIMA, ALTIMA COUPE, ALTIMA HYBRID, AND MAXIMA VEHICLES BUT HAVE NOT READ ABOUT INCLUDING THEIR 2009-10 NISSAN 370Z MODELS. MULTIPLE 370Z FORUMS CONFIRM THAT THE 2009-10 370Z MODELS HAVE THE SAME ISSUES AS THE RECALLED NISSAN MODELS. THIS NEEDS TO BE CORRECTED. 2009-10 NISSAN 370Z CUSTOMERS SHOULDN'T HAVE TO PAY FOR THE NEW PART AND LABOR JUST LIKE NISSAN ALTIMA, ALTIMA COUPE, ALTIMA HYBRID, AND MAXIMA CUSTOMERS DON'T HAVE TO.”

“I PURCHASED MY FIRST NISSAN, A 2009 370Z, IN 2009. AS OF TODAY THE CAR HAS HAD FOUR (4) ELECTRONIC STEERING COLUMN LOCKS (ESCL) INSTALLED. THE ESCL THAT NISSAN USES IS DEFECTIVE, WHICH RESULTS IN LEAVING THEIR CUSTOMERS STRANDED. THIS, IN MY OPINION IS UNCONSCIONABLE. THE LATEST FAILURE OF THE ESCL LEFT ME STRANDED OUT OF TOWN. I HAVE NO FAITH THAT THE FOURTH ESCL WILL BE ANY BETTER THAN THE PREVIOUS THREE THAT NISSAN HAS INSTALLED. IT IS WELL DOCUMENTED THAT THE ESCL THAT NISSAN USES IS MALFUNCTIONING. THE INTERNET IS FULL OF STORIES OF PEOPLE STRANDED IN UNSAFE AREAS DUE TO THIS DEFECTIVE PART. NISSAN CLAIMS TO HAVE FIXED THIS ISSUE BUT CLEARLY THEY HAVE NOT. MY CAR WOULD HAVE NO PROBLEMS STARTING, HOWEVER THE ESCL THAT NISSAN HAVE INSTALLED WILL NOT ALLOW IT TO START. NISSAN WILL NOT ALLOW MY CAR TO START UNLESS I PAY THEM TO INSTALL A DEFECTIVE PART. SO I HAD TO PAY THEM. CURRENTLY NISSAN IS RECALLING THE 2009 ALTIMA DUE TO A DEFECTIVE ESCL AND REPAIR THEM FOR FREE. HOWEVER, IF YOU HAD BOUGHT A 2009 370Z, THE SAME YEAR AS THE ALTIMA, YOU MUST PAY THEM, AGAIN AND AGAIN AND AGAIN. THIS MAKES NO SENSE. THE FOURTH (4) ESCL THAT WAS INSTALLED IS PART #…”

“I GOT INTO MY STATIONARY VEHICLE AND WHEN I PUSH THE START BUTTON IT REMAINED IN THE LOCK POSITION. THE STEERING LOCK SENSOR LIGHT WAS ON AND IT WON'T CHANGE INTO THE ACC OR ON POSITION. THIS IS THE SECOND TIME IT HAS HAPPENED TO ME, FIRST TIME THE DEALERSHIP HAD TO FIX IT.”

“SERVICE CAMPAIGN BULLETIN NO. NTB13-014 WAS ISSUED ON 3/7/2013. MY CAR EXPERIENCED THE PROBLEM DESCRIBED IN THE RECALL NOTICE AND THE NISSAN DEALER REPLACED THE DEFECTIVE PART ON 12/2/2013 AT NO CHARGE. IN NOVEMBER, 2017, MY CAR EXPERIENCED THE EXACT SAME PROBLEM. IT WAS REPAIRED AT THE SAME NISSAN DEALER, PERFORMING THE REPLACEMENT OF THE EXACT SAME PART, ON 11/17/2017 AT A COST TO ME OF $1,153.40. NISSAN HAS REFUSED TO COVER THE REPLACED (DEFECTIVE) PART STATING: 1) THEY COMPLIED WITH THE RECALL CAMPAIGN BY REPLACING THE INITIAL FAILED PART WITH A SECOND (DEFECTIVE) PART, AND 2) THE SECOND (DEFECTIVE) PART WAS BEYOND ITS 12 MONTH WARRANTY. IN BOTH CASES, THE DEFECTIVE PART DISABLED THE VEHICLE FROM STARTING, THUS CREATING THE NEED TO HAVE IT TOWED TO THE DEALER. BECAUSE THE EXACT SAME PART FAILED THAT WAS SUBJECT TO THE SERVICE RECALL CAMPAIGN, CREATING THE NECESSITY FOR A SECOND REPLACEMENT, I BELIEVE IT SHOULD HAVE ALSO BEEN SUBJECT TO THE SERVICE RECALL CAMPAIGN. THE REPLACED PART FAILED AT APPROXIMATELY THE SAME INTERVAL AS THE FIRST FAILED PART, BOTH OF WHICH WAS WELL BEYOND A 12 MONTH IN-SERVICE PERIOD.”