Problems · by component
2002 Nissan Altima structure problems
128 owner complaints to NHTSA about the 2002 Nissan Altima cite structure, 12% of all 1,062 complaints for this model year.
Complaints
128
12% of all complaints
Crashes
0
Reported by owners
Fires
1
Reported by owners
Injuries
2
Reported by owners
What owners say about the structure
Verbatim from NHTSA complaints, newest first
“TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2002 NISSAN ALTIMA. WHILE ENTERING THE VEHICLE, THE REAR DRIVER'S SIDE DOOR HANDLE FRACTURED. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE EXTERIOR DOOR HANDLE FRACTURED. ADDITIONALLY, THE FRONT DRIVER'S SIDE WINDOW WAS ALSO INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. CONSUMER STATES THAT ALL DOOR HANDLES ON VEHICLE ARE FRACTURED, MAKING IT IMPOSSIBLE TO ENTER THE VEHICLE. CONSUMER SAYS THIS IS A COMMON PROBLEM WITH NISSAN ALTIMAS IN HIS AREA. *DL”
“THE VEHICLE WILL NOT PASS A SAFETY INSPECTION BECAUSE THERE ARE TWO BIG HOLES IN EITHER SIDE OF THE FLOOR BOARDS. THE HOLES WERE DISCOVERED DURING A STATE SAFETY INSPECTION. WE HAVE 12 DAYS TO REPAIR THE HOLES AT A LARGE COST. UNEXPECTED AND DISAPPOINTING ISSUE.”
“THE FLOORBOARDS ON THE DRIVER AND PASSENGER SIDE HAVE ROTTED THROUGH AND YOU CAN SEE THE ROADWAY ON THE DRIVERS SIDE. IT IS COSTING $1000. TO FIX THE PASSENGER SIDE. I JUST DISCOVERED THE DRIVERS SIDE.”
“THE FLOORBOARDS UNDER WHERE THE PASSENGER'S FEET ARE PLACED RUSTED OUT AND A FOOTBALL SIZED CHUNK OF METAL FLEW OFF FROM UNDER THE CAR WHILE ON THE FREEWAY TODAY. IT WAS A DEFINITE HAZARD TO THE PEOPLE WHO WERE DRIVING BEHIND ME AND THEY HAD TO QUICKLY SWITCH LANES SO AS TO AVOID IT. NO THERE IS NOTHING BUT INTERIOR CARPET BETWEEN THE PASSENGER'S FEET AND THE ROAD BELOW THEM. IT APPEARS VERY DANGEROUS TO HAVE A HOLE RUSTED OUT RIGHT THERE. THE CAR HAS ALWAYS BEEN PARKED ON A DRIVEWAY AND WASHED AFTER EVERY SNOW/SALTING OF THE ROADS. THERE IS VERY MINIMAL RUST ANYWHERE ELSE ON THE CAR, LEADING ME TO BELIEVE THERE WAS SOME SORT OF DEFECT IN THAT LOCATION.”
“TODAY AFTTER EXITING MY VEHICLE I NOTICED SOMETHING HANGING FROM BENEATH THE CAR ON THE FRONT PASSENGER SIDE. I OPENED THE DOOR AND FELT UNDERNEATH THE CAR IN THE AREA WHERE THE FLOOR PANEL IS AND I WAS ABLE TO PUSH THE CARPET UP FROM UNDERNEATH THE CAR. CURRENTLY I AM UNABLE TO VIEW THE AREA OF CONCERN BECAUSE I AM UNABLE TO GET UNDER THE VEHICLE AT THIS TIME.”
“AFTER HEARING A SCRAPING NOISE, WHILE PULLING OUT OF A DRIVEWAY, IT WAS DISCOVERED THAT A 6-INCH SECTION (APPROX.) OF METAL WAS HANGING FROM THE UNDERCARRIAGE OF THE FRONT PASSENGER SIDE OF THE VEHICLE. AFTER LOOKING AT THE AREA, IT BECAME CLEAR THAT THE FLOOR PAN UNDER THE FRONT PASSENGER SIDE OF THE VEHICLE WAS CORRODED/RUSTED/ROTTED. AFTER CALLING MY LOCAL NISSAN DEALERSHIP, I WAS DIRECTED TO NISSAN CORPORATE, WHO THEN PASSED ME ALONG TO A REGIONAL CONSUMER AFFAIRS REP. THE BULLETIN NUMBER PROVIDED BY THAT REP WAS NTB15-059 (FLOOR PAN REPAIR). I WAS TOLD THAT THEY KNEW OF OTHERS ALSO HAVING THIS PROBLEM, BUT THEY SAID THERE WAS NOTHING THEY COULD DO AND THAT I SHOULD CALL AROUND FOR REPAIR ESTIMATES. AFTER GETTING SEVERAL ESTIMATES, IT WAS DISCOVERED THAT THE FLOOR PAN UNDER THE FRONT DRIVER SIDE WAS EVEN MORE ROTTED OUT THAN THE PASSENGER SIDE. I WAS ALSO TOLD THAT CARPETING IN MY VEHICLE WAS ALREADY SLIGHTLY DAMP, DUE TO THE HOLES IN THE FLOOR PAN AND THAT THERE MAY BE A FUTURE ISSUE WITH MOLD. FLAKES OF RUSTED METAL CONTINUE TO FALL FROM UNDERNEATH MY VEHICLE. ONE AUTOBODY SHOP EVEN STATED THAT THEY HAD ALREADY FIXED APPROXIMATELY 2 DOZEN OTHER 2002…”
Showing 6 of 128 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.