2013 Nissan Altima structure problems

“On XXX, at approximately 5:00 a.m., my son was driving my 2013 Nissan Altima 2.5 SL (VIN [XXX]) to work at approximately 55 mph when the hood unexpectedly flew open while the vehicle was moving. The vehicle had approximately 156,000 miles. The hood came up into his field of vision and significantly obstructed his view of the roadway, creating a serious safety hazard. Fortunately, he was able to maintain control of the vehicle. The incident caused substantial damage. The hood is bent, the frame/roof area around the windshield is bent, the sunroof is broken, and the interior overhead console containing the sunroof controls and lights is damaged and hanging down. After the incident, I learned that Nissan previously issued safety recalls involving the secondary hood latch on 2013 Nissan Altimas because the hood could open while the vehicle was being driven. My VIN currently does not show an open hood-latch recall on the NHTSA website. I am concerned that this vehicle may have been included in a previous hood-latch recall or may have previously received a recall repair. I am requesting that NHTSA review this incident and the recall history for this VIN and…”

“My 2013 Nissan Altima SV is subject to NHTSA safety recall 16V-244 for a defective hood latch that can corrode, bind, or fail. I brought my vehicle to a Nissan dealership to have the recall performed. The dealership refused to complete the recall repair and attempted to charge me, stating they could not access the hood because the hood release cable is broken. The hood release cable failed as a result of the defective hood latch binding, which is the subject of the recall. Because the recall defect prevents normal hood operation, the dealer claims the recall cannot be performed unless I pay for repairs. Nissan Consumer Affairs and a regional specialist are relying solely on the dealership’s statement and have declined to authorize recall-related repair, effectively leaving the safety recall unremedied. This is a safety recall, and I believe Nissan is failing to provide the required no-cost remedy and is refusing to perform the recall due to a condition caused by the recalled part.”

“The hood flew open upon entering the freeway. Could not see anymore going 60 mph. Had to pull over and bend the fenders back to close the hood. Afraid this will happen again. The latch was recalled before this happened and the dealer sprayed it and said it was safe to drive which it was not. They said nissan would not cover any repairs that are now needed to the hood and fenders.”

“While driving on a highway at 65 mph, the hood of the car completely opened. When attempting to close it, The latch that holds the hood wouldn't hold it at all. There were no warning lights, when I called the dealership they said that because there were no recalls on it currently, they couldn't do anything. The hood completely blinded us and dented the roof and sides of our car.”

“The contact owns a 2013 Nissan Altima. The contact stated that that while driving at an undisclosed speed, the contact stated that the wheels were misaligned and had detached. The vehicle was taken to an independent mechanic where it was diagnosed with a detached passenger’s side rear lower control arm due to corrosion. The contact was informed that the passenger’s side rear lower control arm needed to be replaced. The vehicle was repaired. Additionally, the contact was advised that due to the corrosion, the driver's side rear lower control arm would soon need to be replaced as well. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 124,000.”

“I have contacted 2 dealerships about fixing the recall and nobody will call me back to schedule to fix. All they say is they will talk to the shop manager, and I never hear back. Now the hood is constantly stuck or not opening.”