2013 Nissan Juke engine problems

“The contact owns a 2013 Nissan Juke. The contact stated that the timing chain was loose and caused damage to the timing case. The failure caused a three-inch gap, and engine oil was leaking onto hot parts inside the engine compartment. The dealer was notified of the failure; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 134,373.”

“The contact owns a 2013 Nissan Juke. The contact stated while operating the vehicle, there was a ticking sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the timing chain cover had failed and parts from the cover were located inside the engine oil pan. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was previously serviced under a Manufacturer's Extended Warranty coverage for the same failure. No additional information was available. The failure mileage was 80,000.”

“The contact's mother owns a 2013 Nissan Juke. The contact received notification of Manufacturer Communication Number: NTB14-030 in 2014. The vehicle was taken to the local dealer for the recall repair and the timing chain was replaced. The vehicle was repaired. The contact stated while approaching the parked vehicle, she became aware of an oil leak in the front passenger’s side tire. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the timing chain to be replaced a second time. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 125,000.”

“The contact owns a 2013 Nissan Juke. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to an independent mechanic who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. Later while driving at an undisclosed speed, the vehicle lost motive power and stalled, with the check engine warning light illuminated. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was approximately 110,000.”

“The contact owns a 2013 Nissan Juke. The contact stated while driving 55 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as needed. The contact stated that the service engine warning light was illuminated. The contact took the vehicle to an independent mechanic to be diagnosed and the contact was informed that the turbo charger and Mass Airflow (MAF) Sensor needed to be replaced. The independent mechanic replaced the Mass Airflow (MAF) Sensor but experienced the failure for a second time. The contact took the vehicle back to the independent mechanic and had the Mass Airflow (MAF) Sensor replaced for a second time but experienced the failure a third time. The contact took the vehicle to the local dealer and was informed that the vehicle needed to be diagnosed. The contact declined the diagnostic test due to the cost. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 46,000.”

“While driving, the turbo on the vehicle failed and caused the engine to fail, including sudden loss of an ability to accelerate. Smoke began coming from the hood in addition to horrendous sounds. There were no warning lights on my dashboard but I had begun to hear a high pitched, unusual sound. My safety and my passengers, as well as other drivers on the road were at risk due to traveling on a highway and the sudden inability to maintain speed. The dealer has confirmed the problem and multiple auto shops have confirmed this is a known problem with the vehicle year, make, and model. The car is low mileage (just over 63,000) and all have informed me that the mechanical failure is a manufacturing problem and of no fault of my own. The dealership has declined to provide any assistance due to being out of warranty, which is not the question at hand - the question is the manufacturing failure. I do not have anything in writing but could obtain from both Nissan of Richmond (dealership) and I have a case number with Nissan - #48625064.”