Problems · by component

2004 Nissan Maxima visibility problems

30 owner complaints to NHTSA about the 2004 Nissan Maxima cite visibility, 2% of all 1,426 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
30
2% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
3
Reported by owners
01 —Owner reports

What owners say about the visibility

Verbatim from NHTSA complaints, newest first
“The contact owns a 2004 Nissan Maxima. The contact stated while driving 60 MPH, the vehicle made an abnormally loud popping sound, and the contact noticed that the sky view roof glass had shattered. The contact stated that pieces of shattered glass had fallen inside the vehicle. The contact pulled over to the side of the road. The contact had not sustained any injuries and resumed driving. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 04V326000 (Visibility). The failure mileage was 165,000.”
Owner complaint to NHTSAFiled Mar 28, 2025VisibilityODI 11651242
“TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THERE WAS A LOUD EXPLOSIVE NOISE FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THE SUNROOF HAD SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 04V326000 (VISIBILITY). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.”
Owner complaint to NHTSAFiled Dec 4, 2015VisibilityODI 10808516
“TL* THE CONTACT OWNS 2004 NISSAN MAXIMA. THE CONTACT STATED THAT OUTER PERIMETER OF THE SKY VIEW WINDOW EXHIBITED RUST. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED THAT THE VEHICLE WAS RUSTING PREMATURELY FOR A CLIMATE THAT WAS PRIMARILY WARM AND DRY. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 34,000.”
Owner complaint to NHTSAFiled Aug 23, 2010VisibilityODI 10351249
“I WAS DRIVING ON THE FREEWAY (MY NORMAL ROUTE HOME FROM WORK). SUDDENLY, I HEARD A VERY LOUD 'POPPING' SOUND. I OPENED THE SLIDING DOOR TO INSPECT THE ROOF, AND FOUND OUT THAT THE GLASS HAD SUDDENLY SHATTERED. *TR”
Owner complaint to NHTSAFiled Mar 2, 2010VisibilityODI 10315970
“TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED RELATED TO THE WATER LEAKING INTO THE VEHICLE AND CAUSING IT TO RUST AND ELECTRICAL FAILURE. THE CONTACT IS CURRENTLY USING TOWELS IN THE VEHICLE TO ASSIST WITH THE LEAK. THE CONTACT ALSO HAS INVOICES AND DETAILED DOCUMENTS FROM THE DEALER AVAILABLE. THE ASSESSMENT REPORT LIST THE DEALERS CONCLUSIONS AFTER THE VEHICLE WAS REPAIRED AND THE DIAGNOSIS OF THE RECENT FAILURE. THE CONTACT WANTS A REPRESENTATIVE AT NHTSA TO CONTACT HER REGARDING THE CURRENT AND PREVIOUS PHOTOS AVAILABLE DUE TO THE WATER LEAK AND DAMAGE IN TO VEHICLE.”
Owner complaint to NHTSAFiled Jan 10, 2008VisibilityODI 10215028
“ON OR ABOUT THE EVENING OF OCTOBER 23, 2007, I HEARD A LOUD BOOM! AS I WAS DRIVING DOWN THE HIGHWAY. I DIDN'T SEE ANYTHING AIRBORNE, OR FEEL ANY SORT OF IMPACT. AT FIRST I THOUGHT SOMEONE HAD BLOWN-OUT THEIR TIRE, BUT THERE WERE NO CARS AROUND US. SO I PARKED AND LOOKED AT MY TIRES. ALL ALL MY TIRES WERE FINE, AND THERE WAS NO SIGN THAT ANYTHING HAD HIT THE BODY ANYWHERE IN THE FRONT, REAR OR SIDES OF THE VEHICLE. HOWEVER, THE NEXT MORNING IT WAS DRIZZLING, AND AS I WAS PULLING OUT, I NOTICED A SMALL TRICKLE OF WATER COMING FROM THE LIGHT PANEL ABOVE. IT WAS SEEPING IN FROM THE ROOF SOMEHOW. THIS WAS STRANGE, BECAUSE I DON'T HAVE A SUNROOF --ONLY A SKYVIEW AND THAT DOESN'T OPEN. I SLID BACK THE ROOF PANELS TO INVESTIGATE. AS THE DAYLIGHT SHINED THROUGH I WAS HORRIFIED TO FIND THE SKYVIEW WINDOW FULL OF CRACKS. IT LOOKED LIKED CRACKED ICE WHICH STARTED ABOVE THE FRONTSEAT AREA, AND CONTINUED INTO THE BACKSEAT AREA. I IMMEDIATELY CALLED 1-800- NISSAN-1 AND REPORTED THIS TO CUSTOMER CARE REP. CHRISTINE BASILLE X. 51276, AND TOLD HER WHAT HAD HAPPENED. FURTHERMORE, I TOLD HER THAT I HAD RECEIVED A RECALL NOTICE ABOUT THE SKYVIEW WITH MY VIN SOME YEARS EARLIER, BACK…”
Owner complaint to NHTSAFiled Nov 5, 2007VisibilityODI 10207957

Showing 6 of 30 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Visibility: sun

Free remedy

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH SKYVIEW ROOFS, THE GLASS FOR THE ROOF MAY NOT HAVE BEEN QUENCHED PROPERLY AFTER THE FORMING PROCESS, RESULTING IN TEMPER IMBALANCE.

VisibilityReported Jul 7, 2004NHTSA 04V326000
Data from NHTSA Recalls API · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.