2020 Nissan Sentra steering problems

“The contact owns a 2020 Nissan Sentra. The contact stated while driving at an undisclosed speed, the steering wheel was off centered and the vehicle vibrated. In addition, the contact stated that the vehicle vibrated while making a turn. The vehicle was taken to an independent mechanic where it was diagnosed with a passenger-side rear detached inter-tire rod and bushing and a driver's side rear inter-tire rod and bushing failing. The contact was informed that the driver's and passenger interior rods and bushings needed to be replaced. The vehicle was being repaired. In addition, the contact stated that in 2021 the vehicle was inspected by the dealer for an unknown recall inspection, which had a similar failure description. In addition, the contact received a recall notification, NHTSA Campaign Number: 23V581000 (Steering). The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.”

“I have an Nissan Sentra sv 2020 and steering rack is causing problems when I drive my car, making my whole steering wheel shake when I go 60 on the highway, it also makes noises when I try to gently press on the gas making my wheels shake violently against the road. It’s a really bad safety hazard. If that part breaks. I can or any other drivers can lose control of their car and end up in a bad accident even death. Dealership is asking for about 4k to get that fix”

“Nissan had a recall 2 years ago for a tie rod issue. When I brought the car in for that recall Nissan said that the tie rods showed no sign of bending so they didn't replace them. Two years later my car is not steering correctly and making noises. I find out that Nissan has a new tie rod recall (recall R23B3, NHTSA #23V-581) that requires the tie rods to be changed regardless if they show any sign of bending or damage. I bring my car in to have this completed (2 years from the first recall) and they are telling me the power steering rack has to be replaced as well as the tie rods. The issue is Nissan now knows that by not replacing the tie rods two years ago it's damaging the power sterring rack but they will not acknowledge it as they don't want to pay the additional cost for the power sterring rack. I spoke to Nissan USA consumer affairs and they are taking a hard line on this. It's dangerous as the car dealership service department was going to let me drive my car after the tie rod replacement knowing the power steering rack was also damaged until I pressed the actual technician that worked on the car and he said it's dangerous to drive. Nissan must be…”

“The contact owns a 2020 Nissan Sentra. The contact received notifications of NHTSA Campaign Numbers: 23V581000 (Steering) and 21V461000 (Steering). The contact stated that while in reverse(R) and turning the steering wheel, the contact observed a clicking sound coming from under the front of the vehicle. The contact stated there was no warning light or messages displayed. The vehicle was taken to a dealer where the contact was informed that the tie rods needed to be replaced. The contact was unsure if the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 21,900.”

“The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (STEERING). The vehicle was taken to the dealer for the recall repair. As per the dealer, the recall repair was completed. The contact never received a receipt or any documentation regarding the recall repair and doubted that the recall repair was performed. The contact stated that on a separate occasion, the rearview camera displayed a blue image while the vehicle was in reverse(R). The contact stated that the failure obstructed driving visibility, preventing the safe operation of the vehicle. The contact was unsure if a recall notification had been received regarding the back over prevention system. The dealer requested payment, and the contact refused because the vehicle was under recall. The manufacturer was notified of the failure. The failure mileage was approximately 67,000.”

“The contact owns a 2020 Nissan Sentra. The contact stated that while driving at an undisclosed speed and attempting to complete a turn, there was an abnormal clicking sound coming from the front of the vehicle with the steering wheel vibrating violently. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the tie rods. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V581000 (Steering); the VIN was included, and the vehicle was repaired in September 2024. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 57,000. The VIN was not available.”