2007 Nissan Xterra air bags problems

“I took my 2007 Nissan Xterra to the dealer on 08/04/2025 to complete the air bag safety recall. The dealer performed the recall service, but the recall status has not been updated in the system or on the NHTSA website. It still shows as “incomplete.” Because the recall remains listed as open, I am unable to pass my brake and light inspection or complete my vehicle registration with the DMV. I have contacted the dealer and Nissan customer service multiple times, but they have not corrected the recall record or provided a timeline for when it will be updated. The recall has technically been completed, but Nissan’s failure to update the record is preventing my vehicle from being legally inspected and registered. I am requesting NHTSA’s help to ensure the manufacturer updates the recall status properly.”

“The contact owns a 2007 Nissan Xterra. The contact stated that the vehicle was taken to a dealer to be repaired under NHTSA Campaign Number: 08V690000 (Air Bags). The contact stated that after retrieving the vehicle, the air bag warning light was blinking. The vehicle was returned to the dealer and the contact was informed that a diagnostic test was needed to determine the cause of the failure. The contact refused to pay for the diagnostic test and stated that the warning light was not illuminated prior to the recall repair being performed. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 167,000.”

“The contact owns a 2007 Nissan Xterra. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed and produced codes: B1049 and B1054. Additionally, the contact indicated Part Number: 4790453X10A needed to be replaced. The vehicle was not repaired. The contact then received notification of the NHTSA Campaign Number: 23E012000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and the contact was informed that they were not responsible for the individual dealers and no further assistance was provided. The failure mileage was approximately 110,000. VIN tool confirms parts not available. The contact stated that there were 3 parts that needed to be replaced but the parts were unavailable. The contact paid a bill from the dealership, yet the vehicle was returned back without any repairs being made.”

“2007 Nissan Xterra- Consumer refers to recall on airbag. Consumer had driver side front airbag repaired prior to recall. Parts removed, one part no longer made, and airbag not replaced. Copy of consumers letter to Nissan Consumer Affairs attached.”

“The contact owned a 2007 Nissan Xterra. The contact stated that while driving at an undisclosed speed, the contact lost control of the steering wheel causing the vehicle to flip three times; however, the air bags did not deploy. The contact sustained injuries to her head and neck. The contact received medical attention. The contact related the failure to NHTSA Campaign Number: 23E012000 (Air Bags). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.”

“The airbag warning light came on. The vehicle is registered in a state that uses heavy amounts of salt on the roads in winter. Nissan had a recall campaign for this exact thing that they closed. Now, they refuse to diagnose or repair the issue and expect me to pay for it completely. They refuse to fix a problem they already admitted was their fault due to the fact they thought everyone should have gotten it fixed already. However, the vehicle is new to me and only started having the problem this winter.”