Structure: frame and members
Free remedy
CERTAIN PASSENGER VEHICLES HAVE A CONDITION WHERE THE FRONT FRAME REAR BODY MOUNT BRACKET MAY FRACTURE.
33 owner complaints to NHTSA about the 2004 Pontiac Grand Prix cite structure, 7% of all 454 complaints for this model year. NHTSA also lists 1 recall on this component.
“RECALL N140574, CASE #[XXX] ON 2/7/19, MY SON'S CAR GOT STUCK 2 BLOCKS FROM HOME ON A RESIDENTIAL STREET. THE GRAND PRIX WAS DRIVEN THERE TO SEE IF HE COULD BE PUSHED OUT, AND GOT STUCK - ALONG WITH 4 OTHER CARS. WE TRIED TO PUSH THE CAR OUT, BUT IT WOULDN'T MOVE. WE LEFT THE CAR RUNNING WHILE TRYING TO PUSH THE OTHER VEHICLES. WHILE WALKING FROM THE CAR, WE HEARD POPPING SOUNDS, AND SAW A FLAMES UNDER THE HOOD - PASSENGER'S SIDE. MY FRIEND REACHED IN AND SHUT IT OFF. I CALLED THE POLICE. FIRE TRUCKS PUT OUT THE FIRE, AND A TOW TRUCK WAS CALLED TO GET THE CAR OFF THE SNOW ROUTE AND TAKEN TO AN ACCIDENT IMPOUND. THE NEXT DAY, I CALLED GM AND WAS ASSIGNED A CASE. A WEEK LATER, I WAS ASSIGNED A PAC UNIT REP, TO INVESTIGATE MY CASE. I HAVE MANY EMAILS AND PICTURES FOLLOWING MY CASE. GM HAS PROVIDED A LOT OF MISINFORMATION, LACK OF COMMUNICATION, AND NO PROBLEM RESOLVE. THERE WERE ISSUES INVOLVING THE TITLE, BUT I RESOLVED. I HAD TO TAKE THE PICTURES FOR THE INVESTIGATION, EVEN THOUGH I WAS TOLD REPS WOULD BE SENT OVER. I WENT TO A LOCAL DEALERSHIP, WHERE THE SERVICE DEPARTMENT TRIED TO CONTACT THE PAC UNIT. THEY ALSO DID NOT RESPOND TO HIM. AFTER MANY VISITS TO…”
“I HAD BARELY HIT A CURB PULLING INTO THE BANK PARKING WHEN MY BRAKE PAD WOULDN'T STOP. AT LESS THAN 7MPH. MY AIR BAGS HAD DEPLOYED LEAVING ME JARRED, AND IN A SHOCK I COULD NOT MOVE. I SAT LOCKED IN TO MY SAFETYBELT UNTIL THE CONSTRUCTION WORKER DOWN ROADPULLED ME OUT TO SAFETY. SUCH A MILS HIT. BLEW MY AIRBAGS.. IN RETURN, DAMAGED MY WINDSHIELD, DASH, AND, STEERING COLUMN. I WAS TURNING INTO A BANK PARKING LOT. CONSIDERED A PRIVATE LOT.”
“ON FRIDAY MAY 11 2018 AT APPROXIMATELY 8:30 AM, MY CAR WAS PARKED & SHUT OFF IN MY DRIVEWAY WHEN I HEARD A LOUD "BANG" NOISE. I RAN TO MY WINDOW & SAW FLAMES & BLACK SMOKE ROLLING OUT FROM UNDER THE HOOD OF MY CAR. IT HAD EXPLODED & CAUGHT ON FIRE IN LESS THAN 1 MIN AFTER I GOT OUT, SHUT IT OFF, PULLED THE KEYS & WALKED IN MY HOME. FIRE DEPARTMENT & POLICE RESPONDED. I HAVE PICTURES, & FILED A FIRE & POLICE REPORT.”
“VEHICLE WAS TRAVELING NORTH, WENT TO TURN WEST, LOST CONTROL OF VEHICLE STRIKING A WOODEN BRIDGE GUARDRAIL AND EMBANKMENT BEFORE RETURNING TO ROADWAY. DAMAGE IS FRONTEND, HOOD, HEADLIGHTS, UNDERCARRIAGE, RIGHT FRONT WHEEL, STEERING COMPONENTS, ENGINE. DAUGHTER TRANSPORTED BY EMS”
“THE CAR RECENTLY HAD AN ENGINE FIRE ABOUT 15 MINUTES AFTER TURNING IT OFF. THE ENTIRE VEHICLE WAS COMPLETELY TOTALED. IT WAS STATIONARY AND IN A PARKING LOT WHEN THE ISSUE OCCURRED, AND THE VEHICLE WAS NOT RUNNING.”
“TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT DURING INCLEMENT WEATHER, THE FLOORBOARD BECAME FLOODED. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000.”
Showing 6 of 33 reports. Read every report on NHTSA.gov.
CERTAIN PASSENGER VEHICLES HAVE A CONDITION WHERE THE FRONT FRAME REAR BODY MOUNT BRACKET MAY FRACTURE.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.