Problems · by component

2021 Ram 1500 TRX structure problems

33 owner complaints to NHTSA about the 2021 Ram 1500 TRX cite structure, 5% of all 683 complaints for this model year.

Complaints
33
5% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
3
Reported by owners
01 —Owner reports

What owners say about the structure

Verbatim from NHTSA complaints, newest first
“The driver's side sun visor falls out of its anchor point and dangles from its internal wiring above the dashboard height, severely obscuring the driver's vision. This is a very unsafe condition that has happened to me while driving on several occasions. Forward vision required for safety is substantially obscured, and moving the visor from your vision or attempting to put it back in its anchor is an unsafe distraction and creates an extremely hazardous driving condition. At highway speeds, this could assuredly result in a fatal collision potentially affecting numerous nearby vehicles on the highway. I took the truck into the dealership today, and they said they had to order another visor (no idea if this is an improved version that doesn't fall out), and it was going to cost me over $400. The service technician admitted that I was the third truck THAT DAY to come in for a sun visor falling out, and it was only 9 AM.”
Owner complaint to NHTSAFiled Sep 28, 2026StructureODI 11767504
“REAR WINDOW FRAME CRACKED AT BOTH CORNERS- WATER LEAKS INSIDE OF VEHICLE DURING RAIN. THIS CAN AFFECT ELECTRICAL COMPONENTS THAT ARE AT THE REAR CAB INSIDE THE TRUCK. I NOTICED THIS A MONTH AGO BUT DONT KNOW HOW LONG IT HAS BEEN THERE.”
Owner complaint to NHTSAFiled Aug 6, 2026Electrical system, Visibility, StructureODI 11755206
“In January I experienced a “backlite leak” that allowed water to enter the cab of my vehicle. As a direct result of this water intrusion, my RFH (Radio Frequency Hub) module failed due to electrical shorting caused by moisture exposure. This failure was sudden and completely outside of my control and was not the result of misuse, neglect, or normal wear and tear. Not to mention the risk it put my family in as I was driving with my wife and daughter when the module failed and caused total power failure. I was driving down the road with my family in the vehicle when without any warning the truck completely shut down and didn’t have any power. I brought it to the dealership I bought it from and they stated they fixed the leak and replaced the RFH. Fast forward to this past week, there was another leak in the rear window. The dealership then stated it was a faulty back window unit that needs to be completely replaced. Stellantis (formerly FCA) previously acknowledged this defect through extended warranty coverage. However, my vehicle’s model year was later excluded despite being affected by the same known issue. This exclusion is particularly concerning given that…”
Owner complaint to NHTSAFiled Jun 23, 2026Electrical system, Structure, Unknown or otherODI 11746081
“There is water coming into the vehicles cab via the rear window and is getting electrical components under the rear window wet. Took vehicle to a dealer to be diagnosed. Concluded water coming into cab of vehicle from top of rear glass. Frame of window is likely culprit. General concern 05CHZ-01 THIS IS A VERY KNOWN ISSUE”
Owner complaint to NHTSAFiled Mar 16, 2026Structure, Unknown or otherODI 11724788
“While driving the vehice on 9/23/25, it randomly turned off while driving down my street. Took a while to get it started again, then once it was started, it would not turn off. I brought the vehicle to a local shop. There were NO warning lights.The next day they let me know that the issue was from a faulty sliding backlite, there were cracks on the frame by the back windows that caused water to leak down around the window into a control module that was filled with water that caused the vehicle to randomly turn off while driving down the street then later caused it to not be able to turn off. If this issue caused the vehicle to turn off while on a highway or a curvy road it would have almost definitely ended with a severe accident. I got in touch with stellantis and they know about the issue but aren't willing to help in any way.”
Owner complaint to NHTSAFiled Sep 30, 2025Electrical system, StructureODI 11690574
“I took my truck into the dealership for the second time because my tpms module was not functioning correctly. I would get an error about a mile into my travels saying it was unavailable. My second appointment the technician found the rear windshield is leaking water down through the back driver side and dripping water onto the module. Ram issued a previous recall for cars manufactured on or before Sept 30 2020. My truck was manufactured Nov 4 2020. The problem is the same but my truck some how was manufactured after the supposed fix date. It’s clear if you read on ram forums that tons of people are having the same issue. Rams fix is just sealing it but I have to pay out of pocket due to their failure of admitting the recall should go past Sept 30 2020 manufacture date.”
Owner complaint to NHTSAFiled Aug 13, 2025StructureODI 11680487

Showing 6 of 33 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 27, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.