2013 Ram 1500 steering problems

“While driving my truck, on a public roadway, I had a sudden, and complete lose of steering. A service power steering light and warning showed up on the dash. The vehicle cannot steer at all. Prior to this incident, there was no sign of failure or any warning lights.”

“The contact owns a 2013 Ram 1500. The contact stated that after starting the vehicle, there was an unknown steering message displayed. Due to the failure, the vehicle was towed to the dealer where a diagnostic test was performed. The contact was informed that the steering module was inoperable and needed to be replaced. Upon investigation, the contact discovered NHTSA Action Number: RQ23003 (Steering); and associated the failure with the investigation. The contact had the vehicle repaired by the dealer; however, the contact stated that the steering wheel became firm while accelerating. The failure mileage was 73,661.”

“The contact owns a 2013 Ram 1500. The contact stated that while driving 5 MPH and making a left turn, the steering wheel failed to turn in the intended direction. The steering failure warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with electronic rack and pinion failure. The contact was informed that the electronic rack and pinion needed to be replaced. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 135,000.”

“Power steering is intermittently working. My truck barely made it to the side of the road because it was so hard to steer. If there was more traffic at the time I don't think I would have made it.”

“The contact owns a 2013 Ram 1500. The contact stated that while driving 5 MPH and attempting to make a right turn, the steering wheel failed to turn in the intended direction. Additionally, the power steering failure warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with electronic power steering failure and an ESC software failure. The contact was informed that the ESC software needed to be updated, and the electronic power steering unit needed to be replaced. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 196,000.”

“We were going to the beach a couple of days ago. While I was driving down the highway the power steering went out. All of a sudden I had no control over the steering. I was fortunate enough that the person on the right side of me was alert enough to recognize that something wrong was happening as I quickly veered into his lane. I was able to slow down enough and fight the wheel for control and get it parked on the medium. If he wouldn't have been alert this could have had some bad results. He pulled over and checked on us. Ensured we had a phone. The truck is available for a inspection. The truck is a 2013 but it has been pampered taken care of. Milage is only 47,510 miles. If the miles of the truck truly represented the age. 13 years old but it's well under 50,000 miles.”