2017 Ram 1500 engine and engine cooling problems

“The contact owns a 2017 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 23V411000 (ENGINE AND ENGINE COOLING) and 22V406000 (FUEL SYSTEM, DIESEL). The contact stated that while driving at a slow speed, the check engine warning light illuminated. The contact pulled into the driveway and turned off the vehicle. After exiting the vehicle, there was smoke coming from the exhaust pipe, with an abnormal burning odor coming from the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The vehicle remained at the residence and had not been driven due to safety concerns. The contact related the failure to NHTSA Campaign Number: 19V757000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.”

“The contact owns a 2017 Ram 1500. The contact stated that when the vehicle started, the contact became aware of an abnormal ticking sound. No warning light was illuminated. The contact inspected the vehicle and became aware of several fractured bolts on the exhaust manifold. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for a diagnostic test within several days. The manufacturer was not made aware of the failure. The failure mileage was approximately 164,000.”

“The contact owns a 2017 Ram 1500. The contact stated while driving 45 MPH, the vehicle shuddered and stalled in the middle of the road. The contact stated that several unknown warning lights were illuminated. The contact attempted to pull over to the side of the road, but the gear shifter failed to shift to neutral. The tow truck operator disassembled the dashboard to shift the vehicle into neutral. The contact then towed the vehicle to the residence. The vehicle was then taken to a dealer where it was diagnosed with tone crankshaft failure. Additionally, there were 2 sensors that were damaged due to pressure sensor and battery failure. The vehicle was waiting to be repaired and the parts were ordered. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.”

“The contact owns a 2017 Ram 1500. The contact stated while driving at approximately 35 MPH, the vehicle stalled. Several unknown warning lights were illuminated. The contact was unable to pull to the side of the road. The contact stated that upon shifting to park(P) to restart the vehicle, the vehicle failed to restart, and the gear shifter remained stuck in park(P). The vehicle was dragged to the side of the road. The vehicle was then towed to Mike Creech Automotive, where it was diagnosed with the crank position sensor tone wheel failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was then towed to the dealer, where it was diagnosed that the crank position sensor tone wheel had delaminated and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 160,000.”

“The contact owns a 2017 Ram 1500. The contact stated while driving 35 MPH, the vehicle stalled. There was no warning light illuminated. The contact pulled over to the side of the road where the vehicle failed to restart. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed and determined that the tone wheel and the crankshaft position sensor had failed and needed to be replaced. The dealer charged a repair fee and informed the contact that the repair could not be covered under NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) because the recall only covered the PCM software update. The vehicle was being repaired. The contact related the parts replacement to Chrysler Campaign Number: D-21-10. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the campaign. The failure mileage was approximately 142,000.”

“The contact owns a 2017 Ram 1500. The contact stated while accelerating from a complete stop, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure recurred intermittently. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling); however, the VIN was not included. The failure mileage was approximately 130,000.”