2017 Ram 1500 fuel system, diesel problems

“The contact owns a 2017 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 23V411000 (ENGINE AND ENGINE COOLING) and 22V406000 (FUEL SYSTEM, DIESEL). The contact stated that while driving at a slow speed, the check engine warning light illuminated. The contact pulled into the driveway and turned off the vehicle. After exiting the vehicle, there was smoke coming from the exhaust pipe, with an abnormal burning odor coming from the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The vehicle remained at the residence and had not been driven due to safety concerns. The contact related the failure to NHTSA Campaign Number: 19V757000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.”

“The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”

“The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 75 MPH, the vehicle stalled. The contact stated that the "engine" symbol illuminated, and the vehicle was able to coast to the side of the road. The contact was unable to restart the vehicle after numerous attempts and had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the High-Pressure Fuel Pump had failed, but the dealer did not have the parts available to repair the vehicle. The vehicle was not repaired. The failure mileage was approximately 55,000. Parts distribution disconnect.”

“The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”

“The contact owns a 2017 Ram 1500. The contact stated after pulling to the side of the roadway to allow a Fire truck to go by, the vehicle experienced rough idling. There was no warning light illuminated. The contact stated that the failure had been recurring while the vehicle was idling. The vehicle was taken to the dealer, to be diagnosed. The dealer determined that the engine needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. Additionally, the contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 120,700. VIN tool confirms parts not available.”

“The contact owns a 2017 Ram 1500. The contact stated that the coolant level was abnormally low. The contact stated that the failure had been recurring. There was no warning light illuminated. The vehicle was taken to the dealer, where the EGR cooler was replaced under NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the failure recurred. The vehicle was taken to a second dealer, Ruge's Chrysler Dodge Jeep (6882 US-9, Rhinebeck, NY 12572), where the EGR cooler and intake were replaced; however, the failure persisted. The vehicle was taken back to the second dealer who informed the contact that no coolant leak was found upon inspection. The contact stated that the coolant level was abnormally low. Additionally, the contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 31,000. VIN tool confirms parts not available.”