Problems · by component

2004 Saturn Ion steering problems

345 owner complaints to NHTSA about the 2004 Saturn Ion cite steering, 38% of all 898 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
345
38% of all complaints
Crashes
16
Reported by owners
Fires
1
Reported by owners
Injuries
4
Reported by owners
01 —Owner reports

What owners say about the steering

Verbatim from NHTSA complaints, newest first
“The car doesn't always want to release the key. I have to stick my finger up in the column to push the little button to release it which is not convenient at all. It seems to do it if the wheels aren't completely straight. But still even with the steering wheel straight, sometimes it wont come out if its on a slight hill. Ive had a new key made and it makes no difference, no check engine light and auto technician said the ignition looks fine. Ive read tons of reports like this on the 2004 saturn ion 2-why isn't this being addressed?”
Owner complaint to NHTSAFiled Nov 2, 2025SteeringODI 11696981
“The contact owns a 2004 Saturn Ion. The contact stated while driving at various speeds, excessive force was needed to maneuver the steering wheel on several occasions. The power steering assist warning light was illuminated. The contact stated that he replaced the electric power steering motor; however, the failure persisted. The vehicle was not taken to a local dealer or independent mechanic for additional diagnostic test or repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.”
Owner complaint to NHTSAFiled Dec 13, 2022SteeringODI 11497233
“THE FUEL PUMP IS LEAKING, GM REFUSES TO FIX IT BECAUSE THE VIN ISN'T ASSOCIATED WITH THE RECALL, BUT THE SAME YEAR MAKE AND MODEL OF MY CAR SAYS IT HAS A RECALL FOR THE FUEL SYSTEM AND PUMP.”
Owner complaint to NHTSAFiled Jan 29, 2021Steering, Fuel/propulsion systemODI 11390624
“TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. ADDITIONALLY, THE WINDOWS ROLLED UP AND DOWN INDEPENDENTLY. THE CONTACT ALSO STATED THERE WAS AN ABNORMAL FUEL OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. A DEALER WAS NOT CONTACTED HOWEVER, THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO THE LOCAL DEALER TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 172,639.”
Owner complaint to NHTSAFiled May 21, 2020Steering, Fuel system, gasoline, Electrical systemODI 11325424
“WE HAVE BEEN HAVING TROUBLE REMOVING THE KEY FROM THE IGNITION THE PAST FEW DAYS. AS I WAS MAKING A LEFT TURN THE STEERING WHEEL LOCKED THEN MADE A LOUD POPPING SOUND. NOW THE STEERING WHEEL JUST SPINS IN A COMPLETE CIRCLE AND DOES NOT TURN THE WHEELS. I WAS IN MOTION IN A PARKING LOT.”
Owner complaint to NHTSAFiled Apr 27, 2020Steering, WheelsODI 11322453
“TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED TO FUNCTION AS DESIGNED INTERMITTENTLY WHICH CAUSED DIFFICULTY WHILE ATTEMPTING TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO VERA CADILLAC LOCATED AT (300 S UNIVERSITY DR, PEMBROKE PINES, FL 33025, (954) 417-8998) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 244,000.”
Owner complaint to NHTSAFiled Mar 18, 2020SteeringODI 11318552

Showing 6 of 345 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Steering: electric power assist system

Remedy pending

General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.

SteeringReported Mar 31, 2014NHTSA 14V153000
Data from NHTSA Recalls API · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.