27 owner complaints to NHTSA about the 2012 Scion XB cite air bags, 60% of all 45 complaints for this model year. NHTSA also lists 3 recalls on this component.
“NHTSA RE ALL NO. 16V-340 & 17V-006 2012 TOYOTA SCION I TOOK THE VEICLE TO REPAIR AFTER THAT I DIDN'T REVIVE ANY NOTIFICATION OF RECALL , I DID FILE A COMPLAINT NEVER RECIVE ANY NOTIFICATION IT LOOKS LIKE MY CAR IT'S BEEN SOLD TO ANOTHER AGENCY WITHOUT MY NOTIFICATION AND AUTORIZACIN I'M STILL MAKING PAYMENTS WITHOUT KNOWING THE SITUATION.”
Owner complaint to NHTSA·Filed Jun 2, 2018·Suspension, Electrical system, Air bagsODI 11099273
“TAKATA RECALL-I HAVE RECEIVED SEVERAL RECALL NOTICES AND HAVE BEEN TO THE LOCAL TOYOTA DEALER SEVERAL TIMES. SO FAR THERE HAS BEEN NO ACTION TAKEN BY THE DEALER TO REPAIR MY VEHICLE. I HAVE REQUESTED A RENTAL CAR UNTIL MY VEHICLE IS SAFELY REPAIRED, BUT THE DEALER TELLS ME THAT WHEN A RENTAL BECOMES AVAILABLE I WILL BE NOTIFIED. IT HAS BEEN AT LEAST 6 MONTHS SINCE I STARTED THIS PROCESS WITH THE DEALER AND I HAVE NEVER BEEN CALLED ABOUT OBTAINING A RENTAL VEHICLE. I HAVE FILED A COMPLAINT ON LINE ALREADY ABOUT THIS SITUATION, AT LEAST TWO MONTHS AGO, AND STILL NO ACTION HAS BEEN TAKEN. I AM EXTREMELY WORRIED ABOUT USING MY VEHICLE, I AM THE DRIVER IN THE FAMILY AND GENERALLY HAVE PASSENGERS IN MY CAR. I CANNOT AFFORD TO RENT A VEHICLE ON MY OWN. PLEASE ADVISE ME HOW TO REMEDY THIS SITUATION AS SOON AS POSSIBLE. AT THIS POINT I CANNOT EVEN SELL MY VEHICLE KNOWING THAT A RECALL IS IN ORDER. THE DEALER WHERE I PURCHASED THE VEHICLE HAS CONTACTED MY BE MAIL INDICATING THEY WOULD BE INTERESTED IN PURCHASING MY VEHICLE BACK FROM ME. THEY MUST HAVE REPLACEMENT AIR BAGS AVAILABLE IN ORDER TO RESELL THIS VEHICLE. WHY AM I NOT BEING CONTACTED TO REPLACE MY AIRBAG? I KNOW…”
Owner complaint to NHTSA·Filed Nov 8, 2017·Air bagsODI 11044448
“TAKATA RECALL, I HAVE HAD A PROBLEM WITH MY TOYOTA SCION XB, THE PASSENGER SEAT AIR BAG IS DEFECTIVE AND I HAD RECEIVED A NOTICE THAT NO ONE SHOULD RIDE IN THAT SEAT UNTIL THE AIRBAG CAN BE REPLACED. THIS IS SCARY, AND NOW MY FOUR SEAT CAR, ONLY GET USED ON 3 SEATS. VERY DANGEROUS AND INCONVENIENT THAT NO ONE CAN USE THAT FRONT PASSENGER SEAT. I RECEIVED A 2ND LETTER JUST LAST WEEK THAT SAID CONTACT MY TOYOTA DEALER (WHICH I DID) FOR REPLACEMENT OF THE BAG. I JUST TRIED THAT AND THE "PARTS" ARE NOT ALL IN...WHY WOULD TOYOTA DO THAT LETTER IF ALL PARTS ARE NOT IN FOR MY MODEL. I CALLED THE DEALERSHIP (WESTON, FL 954-659-1800) AND WAS GIVEN THE RUNAROUND THAT NO DATE IS SET FOR RECEIVING THE PARTS I NEED TO REPAIR MY SCION AND IT IS UNKNOWN WHEN THAT WILL HAPPEN. MY COMPLIANT IS WHY IS TOYOTA SENDING LETTERS TO US OWNER THAT SAYS IT IS FINALLY READY TO FIX THE AIRBAG, WHEN I TRIED TO DO THAT WAS TURNED AWAY SAYING PARTS WERE NOT AVAILABLE (AND A SIDE STATEMENT THAT THEY DO NOT EVEN KNOW WHEN MY "PARTS" FOR MY SCION 2012 XB MAY NOT HAVE EVEN BEEN MADE YET. SO I AM STILL DRIVING AN UNSAFE PASSENGER SEAT CAR. WHAT CAN YOUR NHTSA CORP DO FOR ME TO HELP ME GET THIS FIXED???”
Owner complaint to NHTSA·Filed Oct 11, 2017·Air bagsODI 11032838
“TL* THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BIG ISLAND TOYOTA, 74-5504 KAIWI ST, KAILUA-KONA, HI 96704) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.”
Owner complaint to NHTSA·Filed Sep 26, 2017·Air bagsODI 11030039
“TAKATA RECALL. RECEIVED NOTICE ON RECALL BUT MY PERSONAL MAILING ADDRESS HAS CHANGED. PLEASE ADVISE WHERE / WHAT I NEED TO DO TO ENSURE I AM COVERED UNDER THE PARTS RECALL I FOUND HERE ON MY CAR? I TOOK MY CAR TO TOYOTA DEALERSHIP FOR SERVICE WHILE LIVING IN CALIFORNIA BUT I NOW LIVE IN GEORGIA . ANY ASSISTANCE / INFO WILL BE GREATLY APPRECIATED. THANK YOU.”
Owner complaint to NHTSA·Filed Sep 15, 2017·Air bagsODI 11023690
“TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO TOYOTA OF HUNTINGTON BEACH LOCATED AT 18881 BEACH BLVD, HUNTINGTON BEACH, CA 92648 WHO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.”
Owner complaint to NHTSA·Filed Sep 13, 2017·Air bagsODI 11023027
Showing 6 of 27 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026NHTSA vehicle page
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles.
These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A."
Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B."
Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A."
Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B."
Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.