Problems · by component

2020 Subaru Forester visibility/wiper problems

252 owner complaints to NHTSA about the 2020 Subaru Forester cite visibility/wiper, 42% of all 603 complaints for this model year.

Complaints
252
42% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the visibility/wiper

Verbatim from NHTSA complaints, newest first
“As I was driving my 2020 Subaru Forester a cracked suddenly appeared across the driver side of the windshield, possibly from a small pebble. The sunlight reflection off the crack sent blinding sunlight into my eyes which nearly caused a collision with the car stopped in front of me. I now have another crack that started from the other side making my car unsafe to drive. Both cracks continue to grow across the windshield, not sure if summertime temps make it worse. I spoke with the dealer and they have quoted thousands of dollars to replace the windshield and since the car has over 100,000 miles they won't replace it under the new warranty that was extended this year. This is my 3rd windshield and can't afford to keep replacing windshields and now I don't have a car to drive. See attached pictures of the windshield.”
Owner complaint to NHTSAFiled Jul 31, 2025Visibility/wiperODI 11677565
“On Monday, 5/13/24, I got in my car and there was a crack across the windshield that was not there earlier in the day. It seems to have spontaneously cracked for no known reason.”
Owner complaint to NHTSAFiled May 19, 2024Visibility/wiperODI 11589535
“A crack in my windshield appeared during the 15 minutes my 2020 Subaru Forester was in parking lot while I was in a store. The ambient temperature was in the 70's, the car was facing away from the sun, and the windows were ventilating the inside. The crack starts at the passenger corner in the area of the defroster and runs all the way from the weatherstripping at an angle and length that it is directly in the field of view of the passenger. On a few occasions while driving since the incident I have heard expansion type crack sounds.”
Owner complaint to NHTSAFiled May 16, 2024Visibility/wiperODI 11589149
“The windshield developed a spontaneous crack, starting at the base of the right passenger windshield wiper and traveling in a line up toward the middle in a slanted line. There is no spike, no rock hit, nothing to have caused this. I believe it is a stress fracture as reported by others who have Subarus with eyesight technology. I have an appointment with the Subaru Dealer tomorrow morning. This appeared suddenly and must have happened overnight as it was not there yesterday but it was there when I got into the car this morning. The car was parked overnight.”
Owner complaint to NHTSAFiled Apr 25, 2024Visibility/wiperODI 11585119
“Windshield cracked. During a week of sub-freezing temperatures in January, the windshield cracked from the base of the windshield to the to the center point of the windshield (see photo submitted). Note: the windshield had had a very minor chip in it at the base of the windshield before the crack occurred.”
Owner complaint to NHTSAFiled Mar 8, 2024Visibility/wiperODI 11576229
“I was driving to work and i was on the freeway and all of a sudden without a rock hitting my windshield, it started to crack. It might go bigger if i drive more and right now it is longer than 6 inches.”
Owner complaint to NHTSAFiled Feb 17, 2024Visibility/wiperODI 11572554

Showing 6 of 252 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.