2011 Subaru Outback steering problems

“Loss of steering wheel electronic functions including paddle shifters radio volume and Airbag light illuminated. Looked up faults and found NHTSA campaign ID 10V283000 which describes cable damage from Subaru manufacturing. According to Subaru and NHTSA, our vehicle was manufactured 2 months after "Affected" vehicles. Subaru unwilling to work on problem as it is not listed in affect vehicles, yet clearly the problems found are exact match to campaign list. I will seek outside confirmation of failure and then request NHTSA to update the affect vehicles list so Subaru can fix a safety issue for all affected vehicles.”

“The front lower subframe cracked where the driver's side front wheel attaches to it in our 2011 Subaru Outback. This resulted in loss of steering control of vehicle. The issue has been confirmed by independent mechanic. Vehicle has not been inspected by manufacturer, police, or insurance agent. It is available for inspection at [XXX]. There were no warning lights when this failure occurred.”

“In May, returning from VA, we noticed an odd noise coming from the right front side of the car. Then the noise stopped. Driving a week later, at about 40 mph, I again heard the noise and as I approached a yellow light and began to slow to a stop, the vehicle pulled sharply to the right. I was able to regain control, drove slowly home, called our repair shop and brought it in for evaluation. The front subframe had rusted out due to the air conditioner condenser dripping onto it. Our mechanic would not let us drive the car without repair, it was too dangerous. The subframe could have dropped at any moment. No inspections other than that of our mechanic were done. I took photos of the subframe that had been removed which are attached. It is not available for inspection as far as I know. The car sat at the mechanic's for a month waiting for parts from Subaru before being repaired.”

“Upon application of the brakes approaching a stoplight, the vehicle pulled sharply to the right, entering the right lane from the left and was rendered unsafe to operate due to this condition. Had a vehicle been present at this time in the right lane, a collision would have likely occurred. Upon inspection by the mechanic, the front engine frame had broken on the right side. The broken area has two (2) large rust holes on the top and bottom sides of the box frame. Directly above the two (2) rust holes the drain for the air conditioning condenser is located. Illinois, like 22 other states in the U.S., uses road salt to combat icy road conditions. The combination of road salt with the location of the air conditioner drain tube directly above the frame failure point leads ut to reasonably conclude that this model has a design defect that led to the failure. A remedy for this issue would be to simply extend the drain tube approx. 5" so the water dripping from the air conditioning condenser does not drop onto the top, flat portion of the engine frame where road salt may accumulate over time. In addition, 1. I have possession of the original frame for inspection by…”

“I HAVE BEEN REPORTING PROBLEMS WITH MY TRANSMISSION SINCE 2012 TO MY REGULAR DEALERSHIP, STAR SUBARU WHEN THE CAR HAD JUST 23,472 MILES ON IT. AT THIS POINT, I BELIEVE THAT I HAVE BEEN WRONGFULLY DENIED WARRANTY COVERAGE. THEN AGAIN, IN 2017, WHILE STILL UNDER WARRANTY, I BROUGHT MY OUTBACK TO STAR SUBARU COMPLAINING THAT WHILE DRIVING SLOW, THE CAR TENDS TO 'JUMP' MID-DRIVE, ALMOST LIKE SOMEONE REAR ENDED YOU. THE CAR AT THIS POINT WAS AT ABOUT 94,467 MILES, UNDER THE 100,000 MILE WARRANTY LIMIT. AFTER NUMEROUS COMPLAINTS I FINALLY RECEIVED A TEST DRIVE WITH A SUBARU MECHANIC AT STAR SUBARU IN BAYSIDE, QUEENS, NY. HE CONCLUDED THAT IT NEEDED TRANSMISSION PARTS, A TORQUE CONVERTER/VALVE BODY. AT THAT POINT I WAS SET TO HAVE IT REPLACED ONCE THE PARTS CAME IN. WEEKS WENT BY AND I HEARD NOTHING. I CONTACTED SUBARU OF AMERICA WHO WAS ABLE TO SET ME UP WITH EAST HILLS SUBARU. THE SOA PERSON WAS VERY HELPFUL WITH THE TRANSITION. THEY PERFORMED THEIR OWN DIAGNOSTIC, AND THE CONDITION AT THE TIME WOULD NOT REPLICATE. UNFORTUNATELY, WHEN THIS 'JUMP/SLAM' HAPPENS, IT DOES SPONTANEOUSLY. WE CANNOT MAKE IT HAPPEN, NOR DO WE EVEN KNOW WHEN IT IS GOING TO HAPPEN. IT WAS…”

“ON 2/11/20 AROUND 12:30PM ET, I WAS APPROACHING THE HIGHWAY VIA AN ONRAMP, AND MY SPEED WAS BARELY 25 MPH. SUDDENLY, AS I WAS ON THE APPROACH-ROAD, I SUDDENLY FELT THAT THE STEERING WAS LOCKED AND TURNING ON THE RIGHT SIDE ONLY (EITHER STEERING OR ANTI-LOCK MALFUNCTION). IT HIT THE FENCE AND THEN TURNED (FLIPPED) ON ITS DRIVER SIDE AS CAN BE SEEN IN THE PICTURE. I BELIEVE THIS IS A SAFETY ISSUE, SO PLEASE MAKE A PROPER INVESTIGATION. MY CAR WAS TOTALED. MY DAMAGED CAR IS IN 'COUNTY TOWING' IN 49 FULLERTON AVE, YONKERS, NY 10704, PHONE: (914) 423-1101”