2019 Subaru Outback electrical system problems

“The contact owns a 2019 Subaru Outback. The contact stated that the vehicle failed to start. The battery was replaced, but the failure persisted the following day. The contact associated the failure with the Data Communication Module. The manufacturer was notified of the failure by email. The failure mileage was approximately 156,000.”

“The Starlink infotainment touchscreen in my 2019 Subaru Outback Touring has progressively failed. Visible bubbles have formed under the glass, consistent with screen delamination. The screen registers phantom inputs on its own without being touched ("ghost touch"), changing settings, and interrupting functions while the vehicle is being driven. The touchscreen has now become completely unresponsive to actual touch input. Because the head unit controls and displays the backup camera, this failure interferes with the rear visibility display when reversing, creating a safety concern. The ghost inputs also present a driver distraction while the vehicle is in motion. I first documented this problem and presented the vehicle for service at a dealership in April 2025, maybe even prior, and I have dated video documentation showing the progression of the failure since then. The condition has worsened over time regardless of weather, though symptoms intensify with heat and sun exposure. The failure also disables hands-free operation, including Bluetooth phone connectivity, voice commands, and navigation control. Functions designed to be operated hands-free while driving…”

“Vehicle battery continues to drain. Since I have owned the vehicle, it has had 4 batteries. It has had 2 batteries within the last year and half. Installed another battery a 2 weeks ago, vehicle was completely dead after a week of not driving. The last 3 batteries were all purchased (or warranty replaced, new. All forums are pointing to DCM for other years. Yet, 2019's have the same issue, and I haven't received any service bulletin regarding such issues. I presume they need to have a certain number of complaints before action is taken.”

“The contact owns a 2019 Subaru Outback. The contact stated that while driving at an undisclosed speed, the touch screen on the radio failed to properly operate. The screen was delaminated, causing unintended operation of the radio, distracting the driver. This failure caused the back over prevention to become inoperable, and the HVAC defroster options were inoperable. The touch screen and the functions were inoperable. The vehicle was taken to a dealer, where it was diagnosed with an electrical system failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 119,000.”

“The contact owns a 2019 Subaru Outback. The contact stated that after the vehicle was not started for approximately five days, the battery was completely drained. The battery was replaced two years previously because of the same issue. The vehicle remained at the residence and the battery was charged. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 122,000.”

“Battery completely dead after 4 days of not driving; this is after I purchased a $210 brand new batteyr from Autozone. Looks like there is potential class action lawsuit based on the parasitic draw by the DCM unit. I need this repaired at Subaru's expense.”