Problems · by component

2020 Subaru Outback visibility problems

70 owner complaints to NHTSA about the 2020 Subaru Outback cite visibility, 8% of all 905 complaints for this model year.

Complaints
70
8% of all complaints
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the visibility

Verbatim from NHTSA complaints, newest first
“The contact owns a 2020 Subaru Outback. The contact stated that the front passenger’s side mirror had started to detach from the vehicle without an impact to the vehicle, and the mirror had become inoperable. The vehicle was not yet diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 68,000.”
Owner complaint to NHTSAFiled Jan 14, 2025VisibilityODI 11635838
“The contact owns a 2020 Subaru Outback. The contact stated while the vehicle was parked in the garage, the contact became aware that there was a 12-inch-long crack on the windshield starting from the driver’s side of the windshield. The contact stated that there was no impact to the windshield that could have caused the windshield to crack. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 62,000.”
Owner complaint to NHTSAFiled Dec 12, 2024VisibilityODI 11630375
“Rearview mirror fell off windshield with very little use. The mirror broke off a piece of the windshield, causing damage and requiring complete replacement of the windshield.”
Owner complaint to NHTSAFiled Nov 25, 2024VisibilityODI 11627385
“The contact owns a 2020 Subaru Outback. The contact stated that while seated in the vehicle in the driveway of the residence, the front windshield cracked without impact. The vehicle was taken to the dealer; however, the contact was informed that the failure was not caused by a manufacturing defect. The windshield was replaced. The contact stated that the windshield had been replaced three times and was in the process of a fourth replacement. The contact stated that the first three windshield replacements were due to a small gravel striking the windshield. The contact stated that failures had occurred while driving, and it was very scary, she was very nervous when she heard the loud popping sound from the windshield. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 500.”
Owner complaint to NHTSAFiled Jul 29, 2024VisibilityODI 11605167
“The contact owns a 2020 Subaru Outback. The contact stated that while the vehicle was parked, the front windshield unexpectedly shattered. There was no impact to the windshield that could have caused the windshield to shatter. The vehicle was taken to the dealer, who suggested that the contact file a claim with the insurance company to replace the front windshield. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 90,000.”
Owner complaint to NHTSAFiled Jul 10, 2024VisibilityODI 11600910
“The contact owns a 2020 Subaru Outback. The contact stated while the vehicle was parked, he became aware that the passenger’s side of the windshield was severely cracked. The dealer was contacted but the vehicle was not repaired. The contact was concerned that the vehicle was a safety hazard and could cause severe injuries to occupants in the vehicle. The manufacturer was notified of the failure and referred the contact to the Insurance Provider for assistance. The approximate failure mileage was 34,000.”
Owner complaint to NHTSAFiled Jun 14, 2024VisibilityODI 11594398

Showing 6 of 70 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.