Problems · by component

2018 Tesla Model X P100D suspension problems

34 owner complaints to NHTSA about the 2018 Tesla Model X P100D cite suspension, 24% of all 140 complaints for this model year.

Complaints
34
24% of all complaints
Crashes
3
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the suspension

Verbatim from NHTSA complaints, newest first
“I was driving down the road and my car started shaking, I was about 5 or 6 miles from an exit so continued and within 1 mile a rod broke and fell on top of my tire causing me to catastrophically have to stop n swerve off the road in 5 o'clock traffic. I just purchased this car 3 months ago, no issues just happend all of sudden. There are reports of weak suspension parts for tesla specifically the model x and y. The suspension parts need to be recalled. I was VERY lucky to not have collided with another car and potentially causing a fatality.”
Owner complaint to NHTSAFiled Jun 30, 2025Suspension, Lane departureODI 11670369
“My 2018 Tesla model X front suspension is making cranking noise and seems like it’s unsafe to drive. This is a known issue to Tesla and NHTSA but recall was never announced so Tesla service center is not fixing this issue. Could you please look into this.”
Owner complaint to NHTSAFiled May 6, 2025SuspensionODI 11659397
“Took my car to a tesla service center to repair the suspension front upper arm in feb2023 for $300 Today the front suspension lower arm/forelink/aft failed and they are making the repair now. Repair costs is $1600. After doing some research, it seems the suspension issue on the model x is a widespread and faulty design issue. They fail with the car being just 5 years old.”
Owner complaint to NHTSAFiled Feb 5, 2024SuspensionODI 11570083
“I am writing to you once again to emphasize and provide additional details regarding the critical safety issue I previously addressed concerning the Tesla Model X vehicles, which is similarly affecting Tesla Model S models. My personal experience underscores the severity of this problem: I have had to replace five tires due to accelerated inner wall wear. This specific wear pattern is a direct result of improper camber alignment, an issue that Tesla has continuously refused to rectify. This problem is not isolated to my vehicle alone. A growing number of Tesla Model X and Model S owners have reported similar experiences, indicating a widespread and systemic issue. The accelerated inner wall tire wear poses significant safety risks, as it can lead to unexpected and dangerous tire failures on the road. Despite the clear evidence and numerous complaints from Tesla owners, Tesla has consistently declined to address this issue adequately. It appears that the company’s reluctance is rooted in the fact that proper repair or recall to fix the camber alignment is not cost-effective from their perspective. However, this cost-cutting measure is putting drivers and…”
Owner complaint to NHTSAFiled Dec 24, 2023Steering, Suspension, WheelsODI 11561686
“Initially I noticed an issue with notchy steering, which is typically caused by faulty u-joints in the steering column. I took the vehicle in for service on 2/14/23, and the service center confirmed the issue and replaced the lower steering column. Almost immediately after picking up the vehicle from service, I noticed a loud creaking sound coming from the suspension when the steering wheel was turned. I brought the vehicle back to the service center on 3/29/23, where it was found that both upper control arms were "frozen" and required replacement, the lower aft links had play in them, and the lower fore links had cracked bushings. All front control arms were replaced. Luckily all work was covered for me under warranty, but the vehicle is less than 5 years old and has been driven less than 60,000 miles.”
Owner complaint to NHTSAFiled Apr 13, 2023Steering, SuspensionODI 11516840
“When driving in the high setting in there is an abrupt, shaking and vibrating coming from the half shaft connected to front drive unit. Caused by the forces put from the drive unit. There has been 100s of report to Tesla so much so if they have created a dedicated service bulletin. There is a potential risk of catastrophic malfunction to occur if enough wear is put on the front half shaft. Tesla is reluctant to fix it due to its high complexity and cost but several service advisors have admitted it can become a safety concern.”
Owner complaint to NHTSAFiled Mar 20, 2023SuspensionODI 11512831

Showing 6 of 34 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Other 2018 Model X P100D problem areas